Windows 10: CACHED CREDENTIALS: Cannot sign in

A few months ago I started getting the classic "Cached Credentials" message when opening a file from OneDrive or SharePoint.

I would submit my username and password and all was fine.

Now though, it is just NOT working at all.
I can't even get to the password screen after submitting username.


How can this be resolved!?


Please note: I previously tried the following resolutions and it did not help!

https://answers.microsoft.com/en-us...-sign-in/13144055-8916-4e6e-9a0a-6e276bb565db

https://answers.microsoft.com/en-us...-sign-in/8743341e-2af5-40c8-b481-f55d7202a53e








:)

 

Your Microsoft account needs you to sign in again-recent credentials


The 'recent credentials sign in' message popped up in my laptop action centre.
Nothing had been changed.
So I signed into my Ms Account to the credential section.
The email address in the drop down list was not current. The address was changed Jan 2015 and gmail has been in use on the laptop since that date. So my choice was to click on 'nothing applies' and do the next steps.
The sign in required an alternate email address. Fortunately I have one handy. This security routine has a 30 day wait period.
Now I have found the tutorial 37536 illustrating deleting extra accounts but I don't think I can do this because the security section is not available for 30 days. I had no idea this control panel item was available but only the tutorial informed what could be done with this data.
It is amazing that 1.5 yr has gone by and the old email is still in there as a credential. I suppose after 30 days I can delete the hurontel address. I found it odd that the old email address was on the drop down list for a contact. Its a dead end address.
Now that I have made the credential 'visit' can I assume the hurontel address is gone from MS records and I can delete it in the control panel credential section and not have to sign back into the MSAccount credential section because the correct address is listed?

 

Credential Guard lab companion

Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog


See also:

• Enable or Disable Credential Guard in Windows 10 Windows 10 Security System Tutorials
• Verify if Credential Guard is Enabled or Disabled in Windows 10 Windows 10 Security System Tutorials

 

Clear cached Microsoft Live account credentials in Office apps

Briefly: After logging out of all my Microsoft accounts in OneNote I was still able to open/browse OneDrive files, private to those accounts, from the recently used list.

While using OneNote 2016 (Office 365 ProPlus, Windows 10 1803) at work, logged in with my work LiveID, I needed temporary access to my personal OneNote notebook, so within OneNote I logged into my other account, retrieved the information, and closed the notebook. Later I noticed that I could open my personal notebook and browse my OneDrive files from the recently used files menu without a password prompt. I tried the following to clear my cached credentials to no avail:

• OneNote 2016 Account settings - Sign out of my personal account, switch to my work account, verify that "Switch account" does not show my personal account. Restart Windows. Also signed out of work account.
  
• My Office (app) - Search the My account page for options to log out of my personal account.
  
• Log into Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. and verify none of my files/folders are shared.
  
• Log into https://account.microsoft.com and verify my computer is not listed under "Devices"
  
• Repair - Repair Office from Windows Control Panel [suggested by the IT department] - I tried both "normal" and "online" repair, which reinstalled Office.
  
• Windows Credential Manager - From this application I deleted all credentials starting with "MicrosoftOffice" and "OneDrive Cached Credential".
  
• An SU post mentions Microsoft Live ID Sign-in Assistant, which sounds great, but is apparently not available on desktop Windows(?)