Windows 10: 'Cached credentials have expired. Please sign in again' repeated error

I opened a word document and keep getting a pop up error saying that I can't save, or check, for changes because my cached credentials have expired. I enter my microsoft account email as prompted in order to sign in and click next but then the window closes and it goes back to the error pop up... Please help?

:)

 

How to resolve "cached credentials expired. Please sign in again."

When I open my files in my one drive folder, a message suddenly popped saying that "cant save, or check for, changes because your cached credentials have expired. Please sign in again". I tried to sign in again using my microsoft account, but theres a
message saying that there is an error in network and I need to have an internet connection although I have a strong internet connection. I also tried to delete the windows credentials for both office 365 and one drive but the problem still persist. What should
I do to fix this problem because I cannot sync my file or even merge the changes in the files on my one drive?

 

cached credentials have expired. please sign in again.

Just purchased a laptop today, copied pictures and files from word and excel onto it from an external hard drive. Everything did seem to load fine and the 3 hours later all folders and files have small red circles with an x and I can't save any file I've
tried do to and all state 'cached credentials have expired.' Please sign-in again. I have tried signing in several times nothing happens. All folders have a 'read-only' option checked I have went in and unchecked this option, but goes back to being 'read-only'
immediately. I have check that I am the owner and I have full access in the security tab.

When setting up computer I did set up a password and PIN number. At one point when I tried to us the PIN, there was an error message stating due to security changes on this computer the PIN will no longer be accepted. I did go to settings an reset the PIN
number.

Anyone have any ideas?

Thanks in advance

 

SIGN-IN REQUIRED We can't save, or check for, changes because your cached credentials have expired. Please sign-in again

Hello,

I'm running Windows 10 Pro

Version 10.0.17134 Build 17134

I had the same problem as described above i.e. ''SIGN-IN REQUIRED We can't save, or check for, changes because your cached credentials have expired. Please sign-in again.''

I removed the generic credentials as suggested and restarted.

Before, deleting the generic credentials, I realized that even though it was saying it could not save it would save to one drive anyway.

Now I don't get the please sign-in again message but the file doesn't save to one drive.

There's an icon to sign-in:





I also note that it says Upload Blocked.

When I click on the ''Sign-in'' icon on the header, I enter the credentials (*** Email address is removed for privacy ***) and I get the following message:





More info as I troubleshoot and write this post. The please Sign-in message is back but it did save on one drive!

I'm clueless !! Any ideas?

Thx

M.

Moved from: Office OneDrive with Office / Windows 10 / Office 365 Home