Windows 10: cached credentials have expired. please sign in again.

Discus and support cached credentials have expired. please sign in again. in Windows 10 Network and Sharing to solve the problem; Just purchased a laptop today, copied pictures and files from word and excel onto it from an external hard drive. Everything did seem to load fine and... Discussion in 'Windows 10 Network and Sharing' started by NicoleDougherty, Nov 16, 2018.

  1. cached credentials have expired. please sign in again.


    Just purchased a laptop today, copied pictures and files from word and excel onto it from an external hard drive. Everything did seem to load fine and the 3 hours later all folders and files have small red circles with an x and I can't save any file I've tried do to and all state 'cached credentials have expired.' Please sign-in again. I have tried signing in several times nothing happens. All folders have a 'read-only' option checked I have went in and unchecked this option, but goes back to being 'read-only' immediately. I have check that I am the owner and I have full access in the security tab.


    When setting up computer I did set up a password and PIN number. At one point when I tried to us the PIN, there was an error message stating due to security changes on this computer the PIN will no longer be accepted. I did go to settings an reset the PIN number.


    Anyone have any ideas?


    Thanks in advance

    :)
     
    NicoleDougherty, Nov 16, 2018
    #1
  2. Rose W Win User

    Your Microsoft account needs you to sign in again-recent credentials


    The 'recent credentials sign in' message popped up in my laptop action centre.
    Nothing had been changed.
    So I signed into my Ms Account to the credential section.
    The email address in the drop down list was not current. The address was changed Jan 2015 and gmail has been in use on the laptop since that date. So my choice was to click on 'nothing applies' and do the next steps.
    The sign in required an alternate email address. Fortunately I have one handy. This security routine has a 30 day wait period.
    Now I have found the tutorial 37536 illustrating deleting extra accounts but I don't think I can do this because the security section is not available for 30 days. I had no idea this control panel item was available but only the tutorial informed what could be done with this data.
    It is amazing that 1.5 yr has gone by and the old email is still in there as a credential. I suppose after 30 days I can delete the hurontel address. I found it odd that the old email address was on the drop down list for a contact. Its a dead end address.
    Now that I have made the credential 'visit' can I assume the hurontel address is gone from MS records and I can delete it in the control panel credential section and not have to sign back into the MSAccount credential section because the correct address is listed?

    cached credentials have expired. please sign in again. [​IMG]
     
    Rose W, Nov 16, 2018
    #2
  3. Error: "Click here to enter your most recent credential. Your Microsoft account needs you to sign in again" on Windows 10

    Hi Irish,

    Do not worry we will help you with this issue.

    I suggest you to follow the below steps and check if it helps.

    Step 1: I suggest you disable the third-party anti-virus software.

    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If
    you have to temporarily disable it to install other software, you should re-enable it as soon as you are done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    If the issue persists, I suggest you to uninstall the third-party anti-virus software.

    Step 2: Change the settings in Windows Credentials.

    • Press Windows + X, click on Control Panel.
    • Click on the Credential Manager icon.
    • Select Windows Credentials at the top right in Credential Manager.
    • Under the Generic Credentials section, look for the listed
      MicrosoftAccount:user= (Email address)
      credential for your Microsoft account.
    • Expand open the MicrosoftAccount:user=(Email address)
      credential for your Microsoft account, and click/tap on Remove.
    • Click on Yes to confirm.
    • Sign out from the current user account, sign in and check with the status of this issue.

    Hope it helps. Get back to us with an updated status of verifying the user account credentials for further assistance.

    Thank you.
     
    Deepika Gowda, Nov 16, 2018
    #3
  4. Brink Win User

    cached credentials have expired. please sign in again.

    Credential Guard lab companion


    Source: Credential Guard lab companion Datacenter and Private Cloud Security Blog


    See also:
     
    Brink, Nov 16, 2018
    #4
Thema:

cached credentials have expired. please sign in again.

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