Windows 10: Cackling sounds when plugging earphones to laptop

Version 1903

Hi, as the title says, i can hear cackling sounds (i guess that's what its called) on my right side of earphones when its plugged to the laptop. It's not loud but definitely annoying when there is no sound playing. When I play loud enough sounds though, it dominates the problem sound and can't hear it so it's fine there.

I'm kind of sure the problem is in the laptop since it also has the cackling sounds when plugging in a different set of earphones, and I also don't hear anything when plugging in the earphones to my phone.

Thanks.

:)

 

Sound Isolating Earphones

Sound Isolating earphones preferred as I already have a good pair of cans, but open to all suggestions.

 

Windows 10: No Sound coming out of earphones (only speakers work)

It's a laptop (dual booting Win10[recently upgraded from win7 64bit] and Elementary OS Freya)

It's nothing to do with hardware issues

Earphones worked fine on my Elementary OS so my audio jack is definitely not broken or anything like that. Earphones work on my phone as well so i'm quite positive it's to do with windows 10 only.

No sound coming out of earphones

There's no sound coming out of the earphones, and I'm sure it's nothing to do with them because they work fine when I plug them into my phone. Also, I've tried another pair of earphones which resulted the same. However, the sound works perfectly without the earphones plugged into my laptop, the speakers are fine.

unsure if it's to do with drivers

I've tried uninstalling the Realtek HD audio drivers, reinstalling and nothing works.

However, I have Windows 10 but could only find drivers for Windows 7/8

settings

I've googled a bit and most would suggest something like checking the playback devices but the only one on my list is 'Speakers'.

Realtek detected my earphones

When I plug in my earphones, Realtek detected them and even popped up the notification saying 'you just plugged a device into the audio jack'

http://imgur.com/dFqaTU1
as shown in the picture, when i toggle my mouse onto the black circle, it clearly detected something was plugged in, but somehow audio just won't play through my earphones.

 

Does windows 10 recognize when earphones are plugged in?

Hi Mike,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I would like to inform that Windows 10 does recognize and display a prompt when earphones are plugged in. I would like to ask if you are able to listen to sound from the earphone when plugged in.

I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

• Type “Troubleshooting” on the search bar and press Enter.
• Click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.