Windows 10: Calls regarding changing my IP address

I am getting multiple calls from my own phone number with a recording saying it is Microsoft. The recording states that my IP address has been used in multiple countries and needs to be changed. Is this a scam?

:)

 

Finding IP address

Hello,

Thank you for writing to Microsoft Community Forums.

I suggest you to follow the steps mentioned below to find printer’s IP address:

1. Type Devices and Printers in the Windows search bar.
   
2. Select on the printer and click on
   Manage.
   
3. Click on the Ports tab.
   You will be able to find printer’s IP address under the ‘Ports’ tab.
   

Few printers also have a “Test print” option on the printer. When you print a test page from network printer, the page shows the IP address along with other details.

Note: If it is set on DHCP mode the IP address will constantly change.
The IP address is assigned automatically by your router using a protocol called DHCP.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

ip address changing

Hello,

Your IP is provided by your ISP and cannot be changed. Your IP address is assigned to you by the ISP and can be seen by anyone.

I would suggest that you refer the link and follow the steps from the article.

Delete and manage cookies

http://windows.microsoft.com/en-IN/internet-explorer/delete-manage-cookies#ie=ie-11

Hope this helps.

 

ip address problem

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with IP Address, I will surely help you to fix this issue.



This issue could have occurred due incorrect TCP\IP Address settings.



Try the steps listed here:



Method 1:

I suggest you to reset TCP\IP and check if it helps.



How to reset TCP/IP by using the NetShell utility

https://support.microsoft.com/en-us/kb/299357

Note: Applies to Windows 10.



Method 2:

If the issue persists, I suggest you to try these steps to Flush DNS and request a new IP address from your ISP server. Check if it helps.

• 
  Click on
  Start and type cmd on start search.
  
• 
  Right-click on command prompt Run
  and selectas administrator.
  
• 
  At the command prompt, type the following commands and hit
  Enter after each command.
  

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

exit



Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.