Windows 10: Camera app doesn't capture sound even though Skype does

Discus and support Camera app doesn't capture sound even though Skype does in Windows 10 Ask Insider to solve the problem; When I record video with the Camera app, no sound is recorded. However, Skype does capture sound even though both apps are configured in Windows... Discussion in 'Windows 10 Ask Insider' started by /u/Mediocre-Monk, Mar 7, 2020.

  1. Camera app doesn't capture sound even though Skype does


    When I record video with the Camera app, no sound is recorded. However, Skype does capture sound even though both apps are configured in Windows Settings to use the same default microphone (the one in my Logitech Webcam Pro 9000). I have tried playing back the video recorded in Camera in another app (VLC) and confirmed that there is no audio stream in the recorded file. I have also tried setting Camera to use a different mic (the built-in one), but I get the same absolute silence. The webcam drivers are up to date. The Camera app has permission to use the microphone. Why doesn't the Camera app record sound?

    submitted by /u/Mediocre-Monk
    [link] [comments]

    :)
     
    /u/Mediocre-Monk, Mar 7, 2020
    #1
  2. temp02 Win User

    Skype webcam sound won't work

    Terminate Skype, then go to Control panel -> Sound and audio devices -> Audio -> un-check "Use only default devices", restart Skype and see if the webcam audio input is listed.
     
    temp02, Mar 7, 2020
    #2
  3. Skype "can't access sound card" for microphone

    Hi,

    As you are facing issues with accessing the microphone on Skype. Do not worry we will help you with this issue.

    We appreciate your time spent in resolving the issue.

    • Do let us know if you have made any changes to the operating system prior to this issue?
    • Which version of Skype have you installed on your computer?

    As a workaround, I suggest you to check if there are any updates for the Skype app in Windows Store. If so, try to install the updates and check if it helps.

    Also, I recommend you to check with the settings in Skype app.

    Step 1: Check configuration in Skype

    Normally, you will receive the message about recording device error, if the microphone or the webcam is not configured properly in Skype.



    To check configuration:

    • Open Skype and navigate to tools
    • Click options and check for sound device.


    Step 2: Verify in the recording tab if the Microphone is enabled and working.

    To check:

    • Click Start, click Control Panel
    • Click Soundand click Audio.


    Hope it helps. Update us the status with the error message on Skype for further assistance.

    Thank you.
     
    Deepika Gowda, Mar 7, 2020
    #3
  4. BetoLP Win User

    Camera app doesn't capture sound even though Skype does

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    Camera app doesn't capture sound even though Skype does [​IMG]


    Does it mean my HDD is useless?
     
    BetoLP, Mar 7, 2020
    #4
Thema:

Camera app doesn't capture sound even though Skype does

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