Windows 10: Camera app stops working after connecting to a different access point

Hi All,


I work with in a school environment, and I came across this issue due to a class activity ran by a teacher.

The issue is as stated above, when a student laptop re-tethers to a new WAP sometime the camera app stops working and gives the error code "0xa00f4244 nocamerasareattached" or "0xa00f4271(0xC00d3704)".


The scenario that caused this issue is below.

The students were trying to take photos of some of the schools bush land and used the camera app integrated into the windows store OneNote app, some of the student laptops camera driver then corrupted itself, some and some were unaffected by this.


Error 0xa00f4244 happens when the camera driver corrupts itself and on a restart the driver then needs to be reinstalled.

Error 0xa00f4271 happens when the laptop connects to a new WAP, the driver doesnt corrupt itself, returning to the original WAP the device is connected to and re-opening the app causes the error code goes away and the app is then functional.


I have tested multiple locations with multiple devices, this only happens intermittently and during the test i ran a constant ping to make sure there is wireless connectivity. On the laptop devices the location settings are disabled and as such I don't see how the instance of re-tethering between WAPs affects the app. Additionally the app works fine while the wireless is disabled.

Has anyone had experience with this issue or know a way to resolve this in anyway.

Thanks Connor

:)

 

Problem with ip camera connecting over access point

I had just as much trouble getting my wireless IP cameras working :/

If you havent given up yet, first start with the basics and just have one access point connected will all security disabled and see if you can get the camera connected.
If it connects then see if you can have your router reserve an IP address for the camera so the DCHP will always assign it the same IP address. If you cant then setup a static IP address for the camera. Next reboot everything on your network and see if the camera reconnects and is working. Then re enable wifi security and configure the camera and confirm that the camera reconnects and works after rebooting everything on the network. If it works then add your 2nd access point to the mix and verify the camera is works.

 

Problem with ip camera connecting over access point

I might not be using the right terminology so let me explain the set up.

I have a hard wired 8 port router with no wireless functionality. Why? Because at the time I couldn't find a wireless router with 8 ports. So to solve the wireless issue I got 2 access point boxes. They plug into a port on the router and then I configure them to be WPA2-PSK and create a password.

Oh and the boxs are configed to be 802.11 b/g/n so there shouldn't be any protocol issues. One is on channel 6 the other on channel 11. I have several (4) devices that currently connect to these boxes with no issues. Two android devices, a laptop and an old am/fm internet radio.

The IP camera works fine when I connect it directly to the router. I even have it port forwarded so that I can access it over the wan. But when I disconnect the cable, it goes dark. I can't even see it in the device list of the router which is odd since I can see the other wireless devices.

Now bear in mind that this is an old IP camera that I had sitting in a box for years. It's probably at least 5 years old. I just never got around to setting it up. And granted, it was probably never designed for access points although in the setup section it says it can handle both infrastructure connections and adhoc.

So I guess my question is what is the difference between a normal wireless router and an access point that could be causing this issue and what can I do to correct it?

Let me know if you need more info and thanks for any assistance.

 

IP camera issue with wireless Access Point

well I connected the second router as you said, indeed it stayed on the same subnet, but wouldn't give ip address to the camera, not in router or in AP mode.
However, I managed to solve the problem even with 2 subnets.
On the primary router, I port forwaded port 80 to the ip address of the secondary router.
On the secondary router, I port forwaded port 80 to the ip address of the ip camera.

Now I can access the ip camera from the mobile app AND from any pc/browser externally.

solved, thanks for the suggestions