Windows 10: Camera can not be detected

Discus and support Camera can not be detected in Windows Hello & Lockscreen to solve the problem; I keep getting this error in the camera app. I tried resetiing the app, installing new drivers and so on. I have two cameras on my device, one selfie... Discussion in 'Windows Hello & Lockscreen' started by user131, Apr 30, 2023.

  1. user131 Win User

    Camera can not be detected


    I keep getting this error in the camera app. I tried resetiing the app, installing new drivers and so on. I have two cameras on my device, one selfie camera and another fowar facing one. In device manager it only shows one under camera too.

    :)
     
    user131, Apr 30, 2023
    #1

  2. Tried messenger for camera....

    Hi,

    Normally, the issue with the camera not being detected is caused by an outdated driver or a recent update triggers a system conflict. To assist you with your concern, we suggest that you follow the steps listed on this
    link. This is to identify and resolve any issues if Windows
    can't detect the device.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Apr 30, 2023
    #2
  3. camera not detected

    Hi Michael,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing with accessing camera after upgrading to Windows 10. We will help you with this issue.

    This issue might have occurred because of outdated/ corrupted drivers after upgrading to Windows 10.

    I suggest you to try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to
    run the Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on View all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device options from the list.
    • Click Next to run the troubleshooter.

    Step 2: Check for the driver status in Device Manager.

    Right click on the Start menu, click on Device Manager, and check if there are any exclamatory mark on any of the drivers. If so, right click on the drive, click on
    Properties and let us know the Device status.

    If you find any error codes, I suggest you to refer to the below article to find for that error code and perform the respective troubleshooting steps mentioned and check if it helps.

    Error codes in Device Manager in Windows


    Step 3: I suggest you to install all the pending updates after upgrade to Windows 10

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates
      .
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of the issue, we will be happy to help you.
     
    Deepika Gowda, Apr 30, 2023
    #3
  4. Camera can not be detected

    windows hello cannot detect camera

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest checking for driver updates for your camera and see if it helps. Follow the steps below:

    • Type Device Manager on Start/Cortana.
    • Click on Imaging devices.
    • Right click Integrated Camera or the name of your camera.
    • Select Update Software or Properties >
      Driver
      Update Driver.

    Looking forward to your response.
     
    Radney Dri, Apr 30, 2023
    #4
Thema:

Camera can not be detected

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