Windows 10: Camera does not come on for Windows Hello?

Help! The Windows hello camera doesn't come on when I try to set it up. I have the latest build of Windows 11.*Moved from Windows insider.

:)

 

We couldn't find a fingerprint scanner/camera Windows Hello

Hello,
I'm experiencing some issues while trying to enable the Windows Hello login via camera and fingerprint.
Basically I have this Windows 10 21H2 joined to a domain, and using administrative creds I've enabled the registry keys to enable Windows Hello and PIN login.





Unfortunately I'm not able to use the Hello camera or fingerprint despite the device is Windows Hello compatible (HP Elitebook G8).
I've tried all the suggestion reported on the tutorials but still no luck, I have the error:

We couldn't find a fingerprint scanner compatible with windows hello fingerprint

On both camera and fingerprint. Both devices are recognized properly via devmgmt.
Do you have any suggestion?

Thank you!

 

Windows Hello camera stuck on turning on the camera

Hi Steven,

Please answer this question to assist you better.

Are you able to log into desktop?

I suggest you to refer the steps suggested by
Nyima Yonten and check if that helps. Thank you.

 

windows hello cannot detect camera

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest checking for driver updates for your camera and see if it helps. Follow the steps below:

• Type Device Manager on Start/Cortana.
• Click on Imaging devices.
• Right click Integrated Camera or the name of your camera.
• Select Update Software or Properties >
  Driver Update Driver.

Looking forward to your response.