Windows 10: Camera issues with latest update

Discus and support Camera issues with latest update in Windows 10 Installation and Upgrade to solve the problem; I began having camera issues with the latest update. When I try to use my camera I get a message displayed "We can't find your camera... Discussion in 'Windows 10 Installation and Upgrade' started by JeannieGillispie, Jan 27, 2019.

  1. Camera issues with latest update


    I began having camera issues with the latest update. When I try to use my camera I get a message displayed "We can't find your camera 0xA00F4244<NoCamerasAreAttached>

    I have tried going to device manager and updating drivers under both camera and images and now neither of those options even appear in my device manager, they have disappeared, I also tried reset option, that did not work and the last thing I tried was taking it back to the windows 10 1803 update and that didn't work either. I am completely lost at this point and hoping someone can assist me.

    :)
     
    JeannieGillispie, Jan 27, 2019
    #1

  2. Windows 10 update issue - camera

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would require more information to help you better.

    What is the make and model of the camera?

    I would suggest you to make sure the camera is installed properly and listed under Device Manager.

    Follow these steps:

    • Press “Windows key + X” from keyboard.
    • Select “Device Manager” option from the list.
    • Check if the Camera is listed in the devices list.
    If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

    If the camera is listed in the device manager, then perform the following troubleshooting methods:

    Method 1:

    You may try running the Hardware and Device troubleshooter and check if it helps.

    a. Press Windows Key +R, type Control Panel.

    b. Type troubleshooting in the search bar, click on troubleshooting.

    c. Click on Hardware and Sound, click on Hardware and Devices.

    d. Follow the steps from the wizard to run the troubleshooter.

    Method 2:

    If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
    to do if you have problems with an app
    ” to diagnose and fix if the issue is with Camera app.

    Method 3:

    If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

    Follow these steps:

    • Press “Windows key + X” from the keyboard.
    • Select “Device Manager” option.
    • Search for Camera, then right click and select “Uninstall”.
    • Then restart the computer.
    • Download the latest driver from the Manufacturer’s website and install it.
    Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.
     
    Mohammed Yaseer, Jan 27, 2019
    #2
  3. John Fer Win User
    Camera issue

    Hello,

    This issue might be caused by corrupted system files. For us to know more, please answer the following:

    • Were there any recent changes made prior to the issue?
    • Are you getting any error messages or pop-up message while using your camera?

    Meanwhile, we suggest updating your generic drivers. To do that, follow the steps provided on this
    article.

    Get back to us and give us an update.
     
    John Fer, Jan 27, 2019
    #3
  4. Arun B J Win User

    Camera issues with latest update

    Inspiron 3521 camera grainy and lighting is bad

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.


    • Are you able to use Camera app?

    • Have you installed all the pending updates?

    • Have you installed any third party application recently?
    Step 1: I would suggest you to open Camera app and check if you are able to access the webcam or not.


    • Type camera app in search bar and you will be able to open camera app.

    Step 2: I suggest you to install the latest available web-cam software from the manufacture web site and check if it helps.

    Step 3: I suggest you to check for the latest updates.


    • Press Windows logo key +R, enter
      MS-settings:
      and then press OK. This opens Settings.

    • In Settings, go to Update & security >
      Windows Update, and then select Check for updates. Install any available updates and restart your PC if required.
    And also refer the link below and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/camera-privacy-faq

    http://windows.microsoft.com/en-US/windows-8/camera-app-faq



    Keep us posted on this issue so that we can assist you better.
     
    Arun B J, Jan 27, 2019
    #4
Thema:

Camera issues with latest update

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