Windows 10: Camera light goes on and off

Discus and support Camera light goes on and off in Windows 10 Software and Apps to solve the problem; New Dell Inspiron 7590 has integrated webcam that is blinking off on on, even in the Camera app. Great machine but if I can't use it for video calls,... Discussion in 'Windows 10 Software and Apps' started by Texas BobD, Jun 3, 2020.

  1. Camera light goes on and off


    New Dell Inspiron 7590 has integrated webcam that is blinking off on on, even in the Camera app. Great machine but if I can't use it for video calls, what's the point given everybody is working from home.

    This is using Microsoft USB drivers version 10.0.18362.815 consisting of ksthunk.sys, SecureUSBVideo.dll, usbvideo.sys, and WdbCompanionFilter.sys. The date on the driver says 6/1/2006, which seems crazy old but I have deinstalled the device a few times and the same drivers are re-installed.

    I have been on chat or on the phone with Dell 3 times today and have installed a new bios, updated all drivers from the Support Assist app, and as mentioned, deinstalled the device a few times but nothing changes.

    I have no idea if the webcam worked when the machine arrived a few days ago. I spent the first day moving the files over from my old machine using LapLink which in general worked well. And, before you ask, I checked the old Dell - that is using a Realtek integrated camera with totally different software, so can't use that software and at least LapLink didn't munge the camera drivers.

    Dell is sending someone out to switch out the camera but this feels like a software issue and not a hardware problem to me - being working on PCs since 1984, so have some experience doing diagnostics and solving these types of problems.

    Dell suggested that if replacing the camera doesn't work, I'll need to replace the OS, which means resynching it again - total PIA.

    Thoughts?

    :)
     
    Texas BobD, Jun 3, 2020
    #1
  2. Arun B J Win User

    Inspiron 3521 camera grainy and lighting is bad

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.


    • Are you able to use Camera app?

    • Have you installed all the pending updates?

    • Have you installed any third party application recently?
    Step 1: I would suggest you to open Camera app and check if you are able to access the webcam or not.


    • Type camera app in search bar and you will be able to open camera app.

    Step 2: I suggest you to install the latest available web-cam software from the manufacture web site and check if it helps.

    Step 3: I suggest you to check for the latest updates.


    • Press Windows logo key +R, enter
      MS-settings:
      and then press OK. This opens Settings.

    • In Settings, go to Update & security >
      Windows Update, and then select Check for updates. Install any available updates and restart your PC if required.
    And also refer the link below and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/camera-privacy-faq

    http://windows.microsoft.com/en-US/windows-8/camera-app-faq



    Keep us posted on this issue so that we can assist you better.
     
    Arun B J, Jun 3, 2020
    #2
  3. Tried messenger for camera....

    Hi,

    Normally, the issue with the camera not being detected is caused by an outdated driver or a recent update triggers a system conflict. To assist you with your concern, we suggest that you follow the steps listed on this
    link. This is to identify and resolve any issues if Windows
    can't detect the device.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Jun 3, 2020
    #3
  4. Camera light goes on and off

    Camera Light or flash light frozen on for ever

    I have a Nokia 909 Windows 8.1 Phone. Suddenly, the camera light or flash light when on and it stays on frozen! I can find no way to turn it off. I when to AT & T retailer and they were unable to fix the problem neither. Any suggestions on how
    I can fix this problematic camera light or flash frozen on light? THE LIGHT OR FLASH LIGHT WON'T TURN OFF!hELP! PEASE!!!
     
    BenitoGonzalez, Jun 3, 2020
    #4
Thema:

Camera light goes on and off

Loading...
  1. Camera light goes on and off - Similar Threads - Camera light goes

  2. Screen goes off and on when pc goes off and on?

    in Windows 10 Performance & Maintenance
    Screen goes off and on when pc goes off and on?: How do I set the screen to go on and off so I don't have to press 2 buttons every time? Bildschirm geht aus und an wenn pc aus und an geht?
  3. PC suddenly goes into black screen the red light in the mouse also goes off

    in Windows 10 Drivers and Hardware
    PC suddenly goes into black screen the red light in the mouse also goes off: Hello everyone I am new to this forum and I would really like to solve a big and disruptive issue I am facing since I've built this new PC. When it occurs I can see that the entire PC is still on all the fans are on as usual and even the CPU's wraith fan has its lights on so...
  4. Night Light Turning Off

    in Windows 10 Customization
    Night Light Turning Off: I have a Surface Pro X and have been having this issue for a while now: When I turn on the Night Light and have the scheduled setting on, the night light "turns off" after my device goes to sleep for a bit and then wakes back up, even if it's after sunset. When I swipe in...
  5. camera light is too dark

    in Windows 10 Drivers and Hardware
    camera light is too dark: My Surface Pro camera light is so dark, I can barely be seen. https://answers.microsoft.com/en-us/windows/forum/all/camera-light-is-too-dark/0c305304-8c1e-4898-a6d4-6b0415678432
  6. The camera goes on and off continuously.

    in Windows 10 Drivers and Hardware
    The camera goes on and off continuously.: When I open the camera app, the camera starts but after 2 seconds it freezes and the picture is gone and again after 2 seconds it starts and again stops. And this starting and stopping goes on in a loop. But let me tell you the app does not closes in between all of this. And...
  7. JEYBOARD BACK LIGHT ON AND OFF

    in Windows 10 Customization
    JEYBOARD BACK LIGHT ON AND OFF: i use an old Sony VIAO SVE series laptop. Ever since i upgraded to Windows 10, from Windows 7, the VIAO Control Panel, that gave me access to backlight control, is not available anymore. My keyboard back light stays on, which very irritating in daylight. How do I turn it...
  8. Night Light Glitching On and Off

    in Windows 10 Customization
    Night Light Glitching On and Off: For the past several months now I have been unable to turn off night light fully. It is always on slightly. Incidentally, I usually keep it on all the time anyway, so this wouldn't normally be a problem. However, at seemingly random times(sometimes once per day, other times...
  9. Keyboard light is off

    in Windows 10 Customization
    Keyboard light is off: The backlight on my keyboard suddenly stopped working. I turned of my laptop and the next day when I turned it back on, no light on my keyboard. Can someone tell me how to get it back on? As usual the 'help' section - can't....
  10. Sound goes off

    in Windows 10 BSOD Crashes and Debugging
    Sound goes off: Toshiba Satellite L755 - PSK1WU - 066010, Running Windows 10 Sound plays when laptop is turned on but goes off after about 5 minutes. Affects all apps Problem started some time ago but to my knowledge was not related to a Windows or other update I have been through all...