Windows 10: Camera nor video is working

Camera Error code is: 0xA00F4271<MediaCaptureFailedEvent> 0x8007001F




Video Capture Devices:


FriendlyName: Integrated Camera

Category: Camera

SymbolicLink: \\?\usb#vid_13d3&pid_56b2&mi_00#6&1dc2c9ee&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global

Location: Front

Rotation: 0

Manufacturer: SunplusIT

HardwareID: USB\VID_13D3&PID_56B2&REV_1711&MI_00,USB\VID_13D3&PID_56B2&MI_00

DriverDesc: Integrated Camera

DriverProvider: SunplusIT

DriverVersion: 5.0.18.37

DriverDateEnglish: 2/14/2019 00:00:00

DriverDateLocalized: 2/14/2019 12:00:00 AM

Service: usbvideo

Class: Camera

DevNodeStatus: 180600A[DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_REMOVABLEDN_NT_ENUMERATORDN_NT_DRIVER]

ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}

ProblemCode: No Problem

BusReportedDeviceDesc: Integrated Camera

Parent: USB\VID_13D3&PID_56B2\5&2a9042b0&0&7

DriverProblemDesc: n/a

UpperFilters: n/a

LowerFilters: WdmCompanionFilter

Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp

ContainerCategory: n/a

SensorGroupID: {f66fa674-f2be-4d19-98c5-d132329c642f}

MFT0: n/a

DMFT: {55DF2DA5-6817-486f-933B-2324858CAE30}

CustomCaptureSource: n/a

DependentStillCapture: False

EnablePlatformDMFT: n/a

DMFTChain: n/a

EnableDshowRedirection: True

FrameServerEnabled: n/a

AnalogProviders: n/a

ProfileIDs: n/a

:)

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

cannot upload camera or camcorder pics & videos

Hi Scott,

Thank you for posting your query in Microsoft Community.

I understand that you’re unable to import photos and videos after upgrading to Windows 10.

This could be due to incorrect Auto play settings. I suggest you to follow the steps as shown below and check if it helps.

• Plug in the Camera.
• Go to Start and type AutoPlay Settings.
• Choose AutoPlay Settings.
• Under your Camera Device, choose the option "Import Photos and Videos."
• Exit Auto Play Settings and check if the issue persists.

You may refer to the article “Import photos and videos from a camera, phone, or DVD” for more information:

Import photos and videos in Windows 8.1



Note: Steps applies to Windows 10 as well.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank You.

 

Web Camera is not working

Hello

I assume by your comment "black screen appears in video call", you are experiencing problems in other camera apps as well, possibly Skype. If your camera isn't working in any applications this is indicative of a camera driver issue. Please try the steps
listed here to resolve your issue:

http://windows.microsoft.com/en-US/Windows-10/fix-windows-camera-app-problems-with-usb-web-cameras

If your issue isn't resolved after running the steps, please report back with your camera make and model and the driver information you aquire from step 3.

Thanks,

Tom