Windows 10: Camera not recording video

Hi,


The problem is the Camera app in my laptop is not recording video. When I click on the video icon it seems like it starts to record but instantly stops and no video is recorded. I can take pictures just fine.


Thanks in advance!

:)

 

How to open camera and start camera recording in windows 10 using commands

Hi Kire,

The Camera app in Windows 10 helps you to take pictures, record videos, or stream video while video chatting. To open the Camera, follow these steps:

• Right-click on the Start button and choose Run.
• Enter this command in the Run dialog box: microsoft.windows.camera:.
• Click OK.

Automatic recording is unavailable in the Camera app. To record videos, you first have to switch to
Video mode. Tap the Video button from the right side of the app’s window.

If you have other questions, feel free to reach out to us.

 

Windows Phone Camera App: Recording Video with headset microphone instead of internal mic

Hello,

The phone only uses the built-in mic when recording videos on the Camera app. If you want to use an external mic when recording videos, it is best that you send this suggestion through Feedback Hub so our developers can work on it. To send a feedback on
your phone, you can follow the steps below:

• Go to All apps, search for the Feedback
  Hub app.
• Open the Menu icon at the top left side.
• Select Feedback, then tap the Add button
  (+) at the top right side.
• Select Suggestion and provide the details needed in the box.
  
• Select the right category and then submit.

Let us know if you have any concerns.

 

My camera will not record video.

Hi Laura,

• Have you checked to ensure there is disk space available in the drive?
• Do you receive any error when it stops recording?

Let us try the following steps, and check if it helps.

Method 1: Hardware and devices troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I suggest you to run this troubleshooter to check if the issue is with your Camera.

• 
  Type troubleshooting in the search box on taskbar.
  
• 
  Click on Troubleshooting in the search results.
  
• 
  Click on Hardware and Sound and select
  Hardware and Devices and click on Next to run the troubleshooter.
  

Method 2: You may open store app and check if there are any updates available for camera app. If available, you may install it and check.

You may please access the camera roll folder as mentioned in the "See the photos and videos you've taken with the Camera app" section of the below article to play the videos using Windows media player.

http://windows.microsoft.com/en-US/windows-8/camera-app-faq

File types supported by Windows Media Player:

https://support.microsoft.com/en-us/kb/316992

Method 3: I would recommend you to run app troubleshooter and check if it helps. Follow the below link to run app troubleshooter.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue still persist, try the below method.

Method 4: This issue usually occur due to the driver is out dated. Let’s try the simple steps and check if it helps to resolve the issue. I would suggest you to uninstall/re-install the display driver from Device Manager
manually and check if this helps. Follow the below steps:

Step 1: To uninstall/re-install the display driver.

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click and expand “Display Adapter”.
  
• 
  Right click on the device and select
  uninstall.
  
• 
  Once you done uninstalling the driver, it should automatically install the generic driver.
  

If the issue still persist, update the display driver and check.

Step 2: To update the display driver.

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click and expand “Display Adapter”.
  
• 
  Right click on the device and select
  update the software.
  
• 
  Once update is done, restart the computer.
  

Step 3: If the issue still persist, I recommend you to go to the computer manufacturer website and download the latest updated display driver for Windows 10 and install the same. If the available driver is not for Windows
10 try installing the driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.