Windows 10: Camera Not Working/Black Screen

I just purchased a new Dell Inspiron 7300 2n1 last week. I tried to get on a Zoom meeting last night and realized the camera wasn't working. I've tried several different things to troubleshoot the problem to no avail. So, I need help!!

:)

 

BLACK SCREEN CAMERA

Hi everyone,

I have a laptop TOSHIBA SATELLITE P755-S5320 with camera integrated.

when I open the camera application to take a picture, it shows a black screen with an error message, as on the picture attached.

I tried some research that sent me to the DEVICE MANAGE. But in the there the webcam device is not even present.

I tried the bellow steps unsuccessfully

If your camera isn't found in Device Manager, first try using the camera with a different port on your device. If that doesn't work, try these steps:

1. In Device Manager, on the Action  menu, select  Scan for hardware changes. Wait for it to scan and reinstall updated drivers, restart your computer, and then try opening the Camera app again.
   

1. If your webcam still doesn’t work, visit the webcam manufacturer’s website.
   

I also tried the bellow steps unsuccessfully

1. Select Start > File Explorer.
2. In File Explorer, select This PC, and then select your OS disk, usually called OSDisk (C.
3. Under Home, select New folder, and then type Camera Roll as the name of the new folder.
4. Press and hold (or right-click) the Camera Roll folder you just created, and then select Include in library > Camera Roll.
5. Try taking a picture. If you see the same error message, try the next solution.

Could please someone help me?

Thanks.

It also doesn't work in applications or websites that require access to the camera. It still doesn't work even though, when turned on, my computer shows the message "Fotocamera attivata", which in Italian
means "Camera activated". I have an Acer Swift 3 that i bought in December 2019. Could please someone help me?

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Camera on Dell Inspiron working but black screen

Hi, the camera on my Dell Inspiron 15 laptop appears to be working with power light on, and actions on screen, but no picture the screen is black.

Have tried all suggestions, reset, uninstall, update driver etc to no avail

Ron