Windows 10: Camera on but not allowing facial recognition on lock screen

Discus and support Camera on but not allowing facial recognition on lock screen in Windows 10 Customization to solve the problem; Running Windows 10 on Dell Inspiron 13 5000 series. Facial recognition to open lock screen used to work, now can't and asking for password. I checked... Discussion in 'Windows 10 Customization' started by Judy and Bud Stone, Jan 12, 2019.

  1. Camera on but not allowing facial recognition on lock screen


    Running Windows 10 on Dell Inspiron 13 5000 series. Facial recognition to open lock screen used to work, now can't and asking for password. I checked in Settings and camera is on for all apps. Any thoughts? Thanks.

    :)
     
    Judy and Bud Stone, Jan 12, 2019
    #1

  2. facial recognition

    Hello,

    Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
    trying to turn off the Facial Recognition feature for Windows Hello or for the
    Windows 10 Camera app?

    If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

    • Go to Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Under Picture password, click Remove.

    However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
    submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

    • Open the Windows 10 Camera app.
    • Click the Gear icon located at the upper right corner of the screen.
    • Scroll down, click Send Feedback.

    Let us know if you have other questions.
     
    Jefferson Ore, Jan 12, 2019
    #2
  3. Kem Mon Win User
    facial recognition

    Hi Dawn,





    Based on the details you have provided, you can follow these steps to set a new scan for facial recognition:




    • On the
      Start
      button, go to
      Settings > Accounts > Sign-in options.

    • Under
      Windows Hello, choose
      camera setup option.

    • Select
      Remove
      to delete or remove the previous facial recognition setup.

    • To setup a new facial recognition setup, go to
      Set Up > Get Started.

    • Follow the instructions to scan your face and click
      Finish.



    Let us know how it goes.



    Regards.
     
    Kem Mon, Jan 12, 2019
    #3
  4. Camera on but not allowing facial recognition on lock screen

    Camera for facial recognition not accessible

    After updating to the new version of 10, my lock screen cannot access the built in camera on my Dell Inspiron to use facial recognition to unlock
     
    FayePerkins, Jan 12, 2019
    #4
Thema:

Camera on but not allowing facial recognition on lock screen

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