Windows 10: Camera on Lenovo computer not working

A few weeks ago, my camera stopped working. I need my camera to work for school.


I have a Lenovo ideapad 330S-15IKB. Whenever I try to use the camera app on my computer, use Zoom, or google Meets. It shows this image:





The camera light is on, but this is all it shows. If I click the button to take a picture, it also shows this image of a camera icon with a slash through it in the camera roll. I've tried updating my computer, restarting it, everything I could think of and it's not working.


If anyone could help, that would be greatly appreciated.

:)

 

Lenovo Easy Camera not working with Windows 10

Hi,

Thank you for posting your query in Microsoft Community.


In most of the cases webcam might not work if it is not compatible with the generic driver or if supporting software is not installed.


I would suggest you to update the Camera drivers from the
device manger.

• Press Windows + X key and select Device manager.
  
• Select Imaging devices and select Lenovo Easy Camera.
  
• Right click and select Update the driver.
  
• Follow on screen steps and check.

If it doesn't help then I would suggest you to check in the manufacturer's website for compatible Camera drivers and install it and also any supporting webcam software:

Lenovo Support:
http://support.lenovo.com/us/en/products?tabName=Downloads&linkTrack=Mast:SubNav:Supportroduct

If this doesn’t work then follow the same way and Uninstall the camera driver and restart the machine.


Windows 10 will automatically detect the Camera while you use it and installs the required drivers for it.


Keep us posted to help you better.

 

Lenovo Y510P (Unsupported for Win 10) Camera Driver Needed


Hello and welcome ksuthayya have had a look for a driver for your machine but there are only drivers listed up to 8.1 not 10.
Camera Driver for Windows 7 (32-bit, 64-bit) - IdeaPad Y410p, Y510p - Lenovo Support (US)

Another Google found that there was no camera driver support for 10. for a similar Lenovo Lenovo Y510P (Unsupported for Win 10) Camera Drive... - Lenovo Community

Having said that my old Toshiba was in the same position and yet when I installed 10 Windows updates found drivers for stuff not listed on the Toshiba site.

Now a suggestion would be to get a clip on camera and install it via USB or like wise because it would have it owns driver. If my memory serves me right they are not that expensive - but still annoying eh?.

 

Lenovo Easy camera not working on Windows 10

Hi Athens,

Thank you for writing to Microsoft Community Forums.

Please reply with the required information.

1. Since when are you facing this issue?
   
2. Have you recently made any changes on the device?
   
3. What is the model number of the Lenovo laptop?
   
4. Are you able to use the Camera using the camera app?
   
5. Is there any error while trying to start the Camera?
   

The corrupted or outdated camera driver could lead to the Lenovo camera not working issue in Windows 10. However, I will guide you in the right direction to fix the issue.

Method 1: Turn Off Privacy Mode

1. Click on Start. Type in Lenovo in the search box.
   
2. Click on Lenovo Settings.
   
3. Click on Camera icon to open the settings for your Lenovo Camera.
   
4. Scroll to the bottom of the settings page. Turn
   Privacy Mode On to off, if the Privacy Mode is on.
   
5. Restart the computer and check the status of the issue.
   

Method 2: Check for Updates

Click on Start button, go to Settings >
Update & Security > Windows Update, and select
Check for Updates.

Method 3: Verify if Camera is disabled on Device manager

1. Click on Start, type in Device manager.
   
2. Look for ‘Imaging devices’, right click on it and select
   Enable option.
   
3. Restart your computer and check the working of the camera.
   

You may also refer the article Windows can’t find or start the camera
for more troubleshooting steps to fix the issue with the camera on Windows 10.

Hope it helps.

Muralidhar

Microsoft Community Moderator