Windows 10: Camera selection on start-up

When I use my Dell laptop on the docking station the facial recognition cannot find the built in camera but it does not transfer to the external camera I also have connected. However when the computer goes into lock through no use and I then return and it looks for a camera it immediately uses the external camera and scans my face then the computer opens for use. My question is how can I set the computer to use the external camera when it is connected to the docking station on first start-up? I am using Windows 11 and the Dell computer is a XPS13 9370.Alan

:)

 

Dell camera driver

• To open up your webcam or camera, select the Start Windows logo Start button button, and then select Camera in the list of apps.
• If you want to use the camera within other apps, select the Start Windows logo Start button button, select Settings Gear-shaped Settings icon > Privacy > Camera, and then turn on Let apps use my camera. 
• From there, turn on each of the listed apps where you want to use the camera. Test your camera here

Webcam Test

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!

 

I purchased a Lenovo Yoga3 and camera doesn't work

Hi Jane,

To assist you better, answer the below questions

• What is the exact error/message you get?
• Which app are you using to access the camera?

I suggest try you below methods and check if it helps.

Method 1: Run the hardware device troubleshooter and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.

If the issue persists then follow the below method.

Method 2:

I suggest you to update the Camera driver from the Device Manager and check if it works.

Follow the below steps:

• Right click on Start button and click on Device Manager.
• Select the Camera driver from the list.
• Right click on the Camera driver and click on Update driver Software.

Hope the above information was helpful. If you need further assistance, we will be glad to assist you