Windows 10: Camera stopped working after latest update

I have a surface X and all the sudden, face login and camera is not working, may have been a recent update but not certain.Have uninstalled and reinstalled all devices under camera, but it has not helped.Any ideas?TIA!

:)

 

camera not working

Hello,

• Have you tried loading an app like skype or another camera app to see if the camera is working at all?
  

As an initial troubleshooting, I suggest you to install the latest Windows updates and check if this helps.

Windows Update helps keep your computer up to date with the latest system updates and drivers which can resolve the issue you are facing. You can check Windows Update manually to help ensure you have the latest updates.

• In search type Windows Updates
• Click on Windows Updates
• Click on Check for updates and install
  the latest windows updates.

If the issue still persists, try the methods below and check.

Method 1:

I would suggest you to run Windows app troubleshooter and check if it helps.

Refer to the below link:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Method 2:

Follow the steps below:

1. Go to Device Manager > System Devices >
Camera Sensor (update drivers).

2. Go into the Windows Store and update the Camera app.

Kindly get back to us with the status of the issue to assist you further.

Thank You.

 

Camera Stopped Working

We appreciate your response, Teri. We would like to know if you were able to update your camera driver. If not, we recommend that you update it to make sure that you have the latest driver. We can also us try a different approach in resolving the issue with
your built-in camera. We suggest that you check this thread and follow the troubleshooting steps provided by
Karthicka_R.

You may also refer to this article for additional troubleshooting steps to resolve the issue with your
camera.

We would appreciate it if you could get back to us and provide us your feedback.

 

RealSense 3D Camera stopped working after update failed to install

Just to clarify, does the camera stop working after updating to the recent Windows Update on your Windows 10? If so, we recommend that you uninstall this update from your computer and check if it will let the camera working again by performing the steps
below:

• Go to Settings.
• Select Update & Security.
• Choose Windows Update.
• Click Update history.
• Select Uninstall updates.
• Select the recent update you have on your computer, then click Uninstall.

Let us know how it goes.