Windows 10: Can Anyone Help With This Bluetooth Issue Please?

Discus and support Can Anyone Help With This Bluetooth Issue Please? in Windows 10 Support to solve the problem; Hi Guys n Gals I have a problem connecting Bluetooth headphones to my main Windows 10 (x64) PC. I’m using a Bluetooth USB adaptor in my PC. It shows as... Discussion in 'Windows 10 Support' started by Dougal, May 10, 2019.

  1. Dougal Win User

    Can Anyone Help With This Bluetooth Issue Please?


    Hi Guys n Gals
    I have a problem connecting Bluetooth headphones to my main Windows 10 (x64) PC. I’m using a Bluetooth USB adaptor in my PC. It shows as present in the device manager, and with the correct drivers installed. After going through the ‘pairing’ procedure, Windows Settings shows the headphones as ‘paired’ but I’m getting no output through the headphones☹
    Going through the same procedure on my other Windows 10 PC, everything works just fine. I’m very confused (not hard lol).

    Any ideas or suggestions welcome

    :)
     
    Dougal, May 10, 2019
    #1

  2. Need Help With Bluetooth Speaker, Issue is with volume control

    Hi Sierra,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I understand the inconvenience that you are experiencing. I will definitely assist you.


    Based on the description, the issue you are facing may be due to the Bluetooth speaker driver is outdated since it is new. Since the speaker is running in generic driver. Let’s try simple troubleshooting methods and check if it helps, follow the below
    methods information provided.

    Method 1.

    I suggest you to update the Bluetooth speaker device driver and check if it helps. Follow the below steps:


    • Press (Windows key + X) and click on “Device Manager”.

    • Click on “Bluetooth” and expand it.

    • Now right click on the speaker device and click on ‘’Update’’.
    If the issue still persist try the below method provided.

    Method 2.

    As you have mention this issue has occur after recent updates, I suggest you to check for the updates if any Bluetooth updates is pending.

    Type “Updates” in the search bar and click on “Check for Updates” from the left pane.

    Now click on “Check for Updates” button on the right pane, to receive a fresh list of updates and then install all the updates listed there.

    For any issues while installing Windows Updates, you may also refer to this link:

    http://go.microsoft.com/?linkid=9830262

    If the above method did not fix the issue try the below method.

    Method 3.

    I would recommend you to download the latest Bluetooth device driver form the Bluetooth manufacturer website and uninstall – reinstall the same in compatibility mode.

    Step 1.

    Follow the below steps to uninstall the Bluetooth speaker driver.


    • Press (Windows key + X) and click on “Device Manager”.

    • Click on “Bluetooth” and expand it.

    • Now right click on the speaker device and uninstall the Bluetooth speaker driver.
    Step 2.

    Follow the below steps to re-install the speaker driver.

    Note: Make sure you download the updated Bluetooth speaker driver.


    • Right-click on the setup file of the driver and select Properties.

    • Select Compatibility tab.

    • Check Run this program in Compatibility mode.

    • Let the driver install and then check the functionality.
    Hope this helps. Post us with status we will be glad to help you.
     
    Billion Debbarma, May 10, 2019
    #2
  3. Bluetooth audio syncing issue

    Hi,

    There are a lot of factors that can cause the issue about your Bluetooth such as incompatible drivers, hardware issues, and more. We suggest that you go to this

    link
    which lists all troubleshooting steps for Bluetooth issues.

    Regarding your question about locking Windows Anniversary update, it is possible to postpone an update but it cannot be stopped.

    Update us on the status of the issue.

    Regards.
     
    Angela Pun, May 10, 2019
    #3
  4. Ian Ser Win User

    Can Anyone Help With This Bluetooth Issue Please?

    Bluetooth issues in windows 10

    Hi Archie,

    Please answer these questions below to better assist you with the issue you are experiencing with your Bluetooth connection:

    • What is the make and model of your device?
    • When did the issue start to happen?
    • Any further troubleshooting steps you've done aside from updating the drivers?

    For now, we suggest following this article on how to fix Bluetooth problems in Windows 10.

    We look forward to your update.
     
    Ian Ser, May 10, 2019
    #4
Thema:

Can Anyone Help With This Bluetooth Issue Please?

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