Windows 10: Can connect to wifi but i cant open amy browser

Troubleshoot on windows 11 cant open any browser it says about the anti virus prevent it and check dns as well

:)

 

Wifi Connectivity and Browser Usage

I followed the troubleshooting steps above. They did not resolve the wifi connectivity or browser usage settings.

My laptop still will not stay connected to wifi, and browsers are still freezing or timing out when trying to load webpages.

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy.

I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender)

So - any suggestions?

 

Wifi Connectivity and Browser Usage

Hi,

Sorry for the delayed reply.

I suggest you to try the steps below and check if it helps.

• Try to run the Network troubleshooter (Previous one was Adapter troubleshooter). Either search for it in the Search or run it by following the link below.

Fix Wi-Fi connection issues in Windows - Microsoft Support

• Try a different network adapter/connection type if possible.
• Check for Windows Updates.
• Open a CMD window as Administrator:
  • dism /online /cleanup-image /restorehealth
  • sfc /scannow
  • netsh winsock reset

Also try to restart the DNS service.

• 
  Press Windows Logo Key+X. Click on
  Run.
  
• 
  Type services.msc. Click on
  Ok.
  
• 
  Then find DNS client. Right-click on it to
  Stop it and Restart it.
  

If the issue persists, do get back to us. We will be happy to assist you.