Windows 10: Can I get a refund for downloading wrong version of game

Discus and support Can I get a refund for downloading wrong version of game in Microsoft Windows 10 Store to solve the problem; is it possible to get a refund after downloading the wrong version of a game minecraft? Bought it online from the microsoft store but it is not showing... Discussion in 'Microsoft Windows 10 Store' started by AnneMcDerment, Apr 2, 2020.

  1. Can I get a refund for downloading wrong version of game


    is it possible to get a refund after downloading the wrong version of a game minecraft? Bought it online from the microsoft store but it is not showing anywhere on order history.

    :)
     
    AnneMcDerment, Apr 2, 2020
    #1

  2. Refund for a game I purchased

    Hi,

    We can assist you in troubleshooting the issue so you can play the game on your computer. To further isolate your concern, kindly provide the following information:

    • What game are you trying to play?
    • Are there any error messages when you tried to play the game?
    • What is exactly happening to the game when you tried to launch it.

    For issues with purchases and refund requests, we suggest that you contact Xbox Chat Support or request a call from them on this

    link
    so they can review your purchase details.

    Should you have any other queries, don't hesitate to contact us anytime.
     
    Loraine Mon, Apr 2, 2020
    #2
  3. refund

    I have followed the steps in order to get a refund for a digital game that i have recently downloaded yet when I enter my order history there is no option or button to request a refund. I have read over the terms and requirements in order to be eligible
    for a refund (in which I am). Somebody please help.
     
    RachelBrownfield1, Apr 2, 2020
    #3
  4. Can I get a refund for downloading wrong version of game

    I want a refund

    Hi,

    The issues that you encounter in downloading your game from Windows Store may occur if the app is corrupted or due to a network connection error. To properly isolate your concern, please provide us the following information:

    • Are there any error messages when you download your game from Windows Store?
    • Are you experiencing the same issue when downloading a different game?

    In the meantime, you can reset Windows Store to clear the store cache by following the steps below:

    • Press Windows key + X on your keyboard.   
    • Click on Command prompt (Admin).   
    • Type wsreset.exe, and then hit Enter.   

    For refund requests, you can contact Answer Desk Support directly on this
    link
    .
     
    Loraine Mon, Apr 2, 2020
    #4
Thema:

Can I get a refund for downloading wrong version of game

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