Windows 10: can i refund a game key

Discus and support can i refund a game key in Microsoft Windows 10 Store to solve the problem; so i used a key to buy minecraft windows edition by accident and didn't do research because it doesn't have shaders, can i refund the game and and get... Discussion in 'Microsoft Windows 10 Store' started by magedalmalki, Apr 12, 2020.

  1. can i refund a game key


    so i used a key to buy minecraft windows edition by accident and didn't do research because it doesn't have shaders, can i refund the game and and get the game key again to refund it to the the original site i bought it from?

    :)
     
    magedalmalki, Apr 12, 2020
    #1

  2. Refund for a game I purchased

    Hi,

    We can assist you in troubleshooting the issue so you can play the game on your computer. To further isolate your concern, kindly provide the following information:

    • What game are you trying to play?
    • Are there any error messages when you tried to play the game?
    • What is exactly happening to the game when you tried to launch it.

    For issues with purchases and refund requests, we suggest that you contact Xbox Chat Support or request a call from them on this

    link
    so they can review your purchase details.

    Should you have any other queries, don't hesitate to contact us anytime.
     
    Loraine Mon, Apr 12, 2020
    #2
  3. Refund of Game Purchase

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are looking for a refund for the game purchased. I would like to know from where you purchased the game.



    If you have purchased the game from Microsoft Store then, let me point you in the right direction of support where you can get assistance with the refund. I would suggest you to get in touch with the

    Microsoft Store support team
    to get further assistance as they have the right tools and information to provide the refund.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Apr 12, 2020
    #3
  4. Rey Bel1 Win User

    can i refund a game key

    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support
    team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.



    Let us know if you need further assistance.

     
    Rey Bel1, Apr 12, 2020
    #4
Thema:

can i refund a game key

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