Windows 10: Can I remove the files off my external drive after I updated my PC to feature update 20H2

I was wondering if I can remove the files off my external hard drive without it affecting my PC in anyway? I want to know before I disconnect/delete the files. An answer ASAP would really help me out.

:)

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.

 

External Hard Drive

To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

Uninstall and reinstall the external hard drive program.

• In the Settings app, go to System.
• Go to Apps & features and locate the external hard drive program.
• Uninstall the program and go to the manufacturer's website to reinstall the updated version.

Uninstall and reinstall the Paragon driver software.

• Following the same steps mentioned above, locate the software in Apps & features
  and uninstall it.
• After uninstalling the software, go to the manufacturer's website to reinstall it.
  

To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

You can hit us back for additional help.

Kind regards.

 

Can't install update on external hard drive?

Thank you for that information Laura.

Since the Update Assistant is still not offering the option to install updates in external drive, I suggest that you create a bootable media using a USB flash drive and another one where we will install the updates. See

Create Windows 10 installation media and follow the steps under "Using the tool to create installation media (USB flash drive, DVD, or ISO file)" to learn how.

Afterwards, follow the steps below on how to install updates :

• Connect both the USB flash drive with Windows 10 installation files
  and the other empty USB flash drive.
• Double-click the Setup.exe file to launch the Windows 10 installation from the USB flash drive.
• Select the Keep personal files and apps option to update your computer.
  
• If you get the "Windows needs more space" option, click the
  Choose another drive or attach an external drive with 10GB available link.
• Click Install
• Follow the on-screen instructions to complete the installation process as necessary.

We appreciate your patience Laura. Don't hesitate to post back if you need more help.