Windows 10: Can I use my computer without Bitlock key?

Discus and support Can I use my computer without Bitlock key? in Windows 10 Software and Apps to solve the problem; I have not used my old computer for a while, and when I tried turning it back on, it needs my bitlock recovery key. I have switched schools and can no... Discussion in 'Windows 10 Software and Apps' started by Isla Mclean - Student, Apr 20, 2024.

  1. Can I use my computer without Bitlock key?


    I have not used my old computer for a while, and when I tried turning it back on, it needs my bitlock recovery key. I have switched schools and can no longer remember my old account, and therefore cannot access my account. Is there a way I can still use my computer without this?

    :)
     
    Isla Mclean - Student, Apr 20, 2024
    #1
  2. Xylee Del Win User
    Xylee Del, Apr 21, 2024
    #2
  3. bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Apr 21, 2024
    #3
  4. Tim B 79 Win User

    Can I use my computer without Bitlock key?

    Recorded BitLocker Key / Swapped Drive / Permanently lost BitLocker Key?

    The gist: Lenovo support recommended a drive swap (from corporate computer with broken screen to temporary one). Initially, the BitLocker key worked and now it fails. IT told me it cannot be salvaged.

    Computers: Corporate Windows Lenovo ThinkPad P15 Gen2's and we use "Intune."

    Steps:

    1. I'm instructed by IT & Lenovo to send my computer in for repairs seemingly unrelated to the hard drive (monitor completely black with power on). Lenovo warns "ANY" repair can destroy all data and recommends a drive swap. Confirm with 3 Lenovo representatives this is okay for relative novice.
    2. Record BitLocker key and perform the swap.
    3. Restart temp computer, input key on blue screen and everything's good but Microsoft Teams.
    4. Repeat step 3.
    5. Restart temp computer, input key on blue screen and Teams works.
    6. Restart temp computer and BitLocker no longer accepts the key.
    7. Lenovo sends back fixed computer. Install original SSD. Screen is fixed, but BitLocker no longer accepts the key.
    8. My Account shows two devices -- with the same name -- associated to me. The "Inactive" one has my recorded key. The "Active" one says, "No BitLocker recovery key found for this device."
    9. IT says BitLocker keys should rotate when doing what I did. Initially, they failed to rotate -- the reason why steps 3 - 5 "worked." Then, the rotation happened -- step 6 -- but the new BitLocker key wasn't saved anywhere. I am currently assuming they would have checked something like the Azure Active Directory.
    10. Part of me doesn't believe the BitLocker key couldn't have been saved anywhere. I know what I did isn't typical for an employee, but still there have to be a lot of drive swaps in the world -- saving BitLocker keys can't be this fragile.
    I know this is long and appreciate any assistance. Have a good year in any event.

    Sincerely,

    Tim
     
    Tim B 79, Apr 21, 2024
    #4
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Can I use my computer without Bitlock key?

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