Windows 10: Can no longer connect to iPhone using iTunes

7 months ago I was able to connect to my iPhone using iTunes. Now I get the message: iTunes could not connect to this iPhone. Unknown Error. 0xE8000065.When I plug in my iPhone the Windows Photos app pops up. I assume Photos is causing the problem. I recently tried to use Photos to edit a .MOV video file, and am guessing it is now the default app for connecting to my iPhone. I tried uninstalling and reinstalling iTunes, but that did not help. Please help. Thanks

:)

 

Connect my iPhone XR to Windows 10 desktop

I need to connect to iTunes to backup iPhone contents and sync my iPhone XR with new purchases from the Store to my Windows 10 desktop. According to Apple, the Windows 10 desktop must be Unlocked in order for
iTunes to update and sync to my iPhone XR.

I get the message "Trust This Computer? Your settings and data will be accessible from this computer when connected wirelessly or using a cable." when I connect the iPhone to my Windows 10 desktop via usb
cable.

My specifications are:

• iTunes Version 12.10.7.3.
• iPhone XR iOS version 13.3.1. Version 13.5 available.
• Windows 10 Version 1903 for x64-based Systems (KB4497165).

I have tried previous suggestions:

• Reset Location & Privacy on iPhone.
• Tried a different USB cable for connection of the iPhone and Windows 10 desktop.
• Turned off Wi-Fi on iPhone.
• No personal hotspots defined on iPhone.
• Found this article: https://support.apple.com/en-us/HT202778. Followed the suggested steps with no luck.
• Found this article: https://support.apple.com/en-us/HT204095. Look at step four. "If you see a Trust this Computer alert, unlock your device and tap Trust:. How do I
  unlock the device? Which device -- PC or iPhone?

Any suggestions?

 

iphone is disabled says connect to itunes

I suggest that you contact Apple Support for your iPhone or ask in their Community.

https://support.apple.com/en-au/contact

https://discussions.apple.com/community/iphone

Cheers.

 

Itunes not connecting with iphone

"Itunes not connecting with iphone" is not the same as "Itunes not opening in windows 7." Which problem do you have?

What model iPhone do you have?

Make certain that your iPhone is unlocked and then connect it to your computer with a USB cable, and please describe what happens. In particular,

• Did you hear the "device connected" sound effect? How many times?
• Did any window pop up on your computer? If so please describe all pop-ups that appeared.
• Click Start, then click "Devices and Printers." Are there any icons in the "Unspecified" section? If so, how many icons? What are their names?
  
  This is what you should see:
  
  
  
  
  

Click Start and type iTunes in the Search box. Is a link found? If so, what happens when you click it? If you get an error message, please provide the complete text.