Windows 10: Can not access Virus and Threat protection to run defender

Discus and support Can not access Virus and Threat protection to run defender in AntiVirus, Firewalls and System Security to solve the problem; I get a message " your virus and threat protection is managed by your organization" this is Personal PC and did not have this issue last month. I can... Discussion in 'AntiVirus, Firewalls and System Security' started by MehranRostami, Nov 19, 2018.

  1. MEHRANROSTAMI
    MehranRostami Win User

    Can not access Virus and Threat protection to run defender


    I get a message " your virus and threat protection is managed by your organization" this is Personal PC and did not have this issue last month. I can not run my defender.


    thanks!

    :)
     
    MehranRostami, Nov 19, 2018
    #1
  2. MECHTENGINEER
    MechtEngineer Win User

    Cannot turn on Windows Defender virus protection

    I had the same sort of symptoms. In the Windows Security Center, under Virus and threat protection, it said "Your virus & threat protection is managed by your organization."


    Can not access Virus and Threat protection to run defender wm5Jc.png


    I note you mentioned the Registry Keys under HKLM/SOFTWARE/Microsoft/Windows Defender. Nice spotting, but it seems like there is another key that is causing the problem for some users.

    Steps to a solution:

    1. Press the Windows key and type "regedit"
    2. On the regedit icon that appears, right-click and select Run as Administrator.
    3. Navigate to the folder located at HKLM\SOFTWARE\Policies\Microsoft\Windows Defender (You can paste this into the address box at the top of the window, or navigate manually using the side directory structure)
    4. In this folder, there are probably two keys. Right-click and Delete the DisableAntiSpyware key.
    5. Exit regedit, and return to the Windows Defender settings screen (refresh it if necessary). Windows Defender should have the scan options available and working.

    Solution adapted from here, with a much more detailed solution here.
     
    MechtEngineer, Nov 19, 2018
    #2
  3. ANDRE DA COSTA
    Andre Da Costa Win User
    Virus & Threat Protection

    There are some applications that are not yet compatible Control Folder Access. It is intended to block Ransomware. Until third party apps catch up, the best you can do is to disable it.

    Open Windows Defender Security Center

    Click Virus & threat protection

    Click Virus & threat protection settings

    Scroll down to Controlled folder access

    Toggle it off
     
    Andre Da Costa, Nov 19, 2018
    #3
  4. DAVEM121
    DaveM121 Win User

    Can not access Virus and Threat protection to run defender

    Virus & Threat Protection

    Hi Steven, while Controlled Folder Access is going to be a great feature, for the moment, until the rest of the software community catch up, your best option is to turn that feature off for now

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to find Controlled folder access

    Turn that option off
     
    DaveM121, Nov 19, 2018
    #4
Thema:

Can not access Virus and Threat protection to run defender

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