Windows 10: Can not add Gmail account to Windows 10 mail app

This is the long standing problem with adding Gmail accounts to the Windows 10 mail app.Repeated errors - can not find account information, error code 0x80070490.No IMAP adjustments in Gmail work, no access adjustments work.Tried turning off McAfee firewall made no difference.Was able to add the Gmail account to Mozilla Thunderbird with no problems, a hint that Gmail may be blocked by the Windows 10 email app.

:)

 

Unable to add Gmail account in Mail app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are trying to add Yahoo/Gmail email account in Mail app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Mail app installed?
  
• Do you have any non-Microsoft Antivirus/security program installed?
  
• Are you aware of any changes on the PC prior to this issue?
  

Meanwhile, we would suggest you to perform these steps and check if that helps.



Steps to add Yahoo email in Mail app.

1. In yahoo mails account security, click on manage app passwords.
   
2. After selecting other app and entering the new app name in the text box
   
3. Now, in Windows 10 mail app, add this type of account.
   
4. In Windows 10 mail app, enter your details and the password generated by step 2

Steps to add Gmail email in Mail app

Step 1: Connect your Google account to PC

1. Go to the Security section of your Google account
   
2. Under Connected
   apps and sites, go to Apps
   connected to your account
   
3. Make sure that Windows is on the list

Step 2: Enable IMAP on your Google account

1. Sign in to Gmail
   
2. Click the gear in the top right
   
3. Select Settings
   
4. Click Forwarding
   and POP/IMAP
   
5. Select Enable IMAP
   
6. Click Save Changes

Step 3: Add Gmail account.

1. Open Mail app.
   
2. Click on the gear icon to open settings.
   
3. Click on Manage account.
   
4. Click on Add account.
   
5. Now select Google and check if you are able to add the account.

Regards,



Aditya Roy

Microsoft Community – Moderator

 

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hi, you can add images how you re-add your gmail account?
i don't find right now but i search for some article about that, but pretty sure that i read somewhere about that
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thanks

 

Windows 10 Mail forgets Gmail password almost every day

Reason

Windows Mail app keeps prompting for Gmail account password frequently with the "your gmail settings are out of date" message—
According to a comment on this post . . .

Potential Solutions

Based on some quick research there may be two options that may help resolve this. . .

1. Enable the 2-Step Verification functionality and security feature with your Gmail account and then use the 2-Step Verification to verify and trust the Windows Mail app to have access to your Gmail account
   
2. Enable and use the Less Secure Apps functionality by turning that ON and using your usual Gmail account password with the Windows Mail app to authenticate
   

Further Resources

• Turn on 2-Step Verification
  
  • Apps with access to your account
    
• Sign in using App Passwords
  
  • App passwords - My Account - Google
    
    
• Let less secure apps access your account