Windows 10: Can not get Office 2016 home to install

Discus and support Can not get Office 2016 home to install in Microsoft Office and 365 to solve the problem; I have 2 PCs. One let me load Office just fine. MS really seems to want you to use a MS ID so I used one of my email addresses. I am on the current... Discussion in 'Microsoft Office and 365' started by alternety, Feb 25, 2018.

  1. ALTERNETY
    alternety Win User

    Can not get Office 2016 home to install


    I have 2 PCs. One let me load Office just fine. MS really seems to want you to use a MS ID so I used one of my email addresses. I am on the current release of Win 10 on both PCs. All reasonably new processors.

    The second PC however is an install from Hell.

    It has been a couple of weeks since I tried this, so my recollection may not be linear. BUt I will detail results.

    I tried signing on with the same email address as the other PC. I don't think it cared for that. Apparently they require multiple applications to be tied to multiple user IDs. So I used another of my email addresses. MS then changed the ID to my other email addr on my other machine.

    Downloaded Office. Intending to get 64bit. It said it could not install because I already had a 32 bit version installed. I looked at the list of installed applications and there were both 32 and 64 bit installed. I removed both version.

    Tried again from the start. Now says I am using an unsupported OS and quits.

    I have spent hours attempting to get MS help. It just has me going around in circles. I select help and it most frequently sends me to a page to buy Office. I tried the little robot helper several times. Never a viable solution. Twice I tried to "get a human". First time I watched the little dots run across the screen for 1/2 and hour. Next time 2 hours. Zero.

    No idea how to fix it.

    :)
     
    alternety, Feb 25, 2018
    #1
  2. FRANK F_506
    Frank F_506 Win User

    Mail Icon missing in Windows 10 Control Panel

    I have the same issue. Dell OptiPlex "OEM" Microsoft Office Home and Business 2016 installation.

    Office 2016 is not listed in Programs and there is no mail icon in control panel.

    Were you able to get past the issue?
     
    Frank F_506, Feb 25, 2018
    #2
  3. ANDRE DA COSTA
    Andre Da Costa Win User
    How to ugrade office 2007

    Upgrading or having Office 2007 installed is not particularly critical. As long as your Office documents are intact, performing a new installation will preserve your files.

    You will need to purchase license for Office 2016 or Office 365.

    Office 2016 is known as the perpetual license, which is like Office 2007, you buy it once and it doesn't get feature updates, but its one time purchase.

    Office 365 is the evergreen version of Office 2016 which gets features and improvements as soon as they become available. A major difference between Office 365 and 2016, 365 is only available as a subscription. Which means you have pay a monthly fee for
    it.

    See:

    Choose Microsoft Office Products

    Office 2016 for Home, Students and Professionals - Microsoft Store

    or

    Buy Microsoft Office 365 Home & Personal subscriptions
     
    Andre Da Costa, Feb 25, 2018
    #3
  4. TECHJOURNEY
    Techjourney Win User

    Can not get Office 2016 home to install

    Techjourney, Feb 26, 2018
    #4
Thema:

Can not get Office 2016 home to install

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