Windows 10: can not log in on my laptop to micosoft store

Discus and support can not log in on my laptop to micosoft store in Microsoft Windows 10 Store to solve the problem; Every time I try to log in to the Microsoft store. I keep getting an error message that says it ran into a error please try again. but for I have no... Discussion in 'Microsoft Windows 10 Store' started by DaintyCalf52511, Jun 29, 2019.

  1. can not log in on my laptop to micosoft store


    Every time I try to log in to the Microsoft store. I keep getting an error message that says it ran into a error please try again. but for I have no problem logging into my Xbox one. or if I use the Xbox one app on my phone theres no problem. if I go thru the internet using my laptop and go directly to Microsoft.com and sign in theres no problem. it seems its only with the app. on windows 10. can some please help me

    :)
     
    DaintyCalf52511, Jun 29, 2019
    #1

  2. Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Jun 29, 2019
    #2
  3. n-ster Win User
    n-ster, Jun 29, 2019
    #3
  4. can not log in on my laptop to micosoft store

    Unable to log into laptop after changing password.

    Hi Marty,



    Thank you for writing to Microsoft Community Forums.



    We understand how difficult it could be and we appreciate the time and effort that you have taken to work this issue. However, in order to get clarity, we would need some more information regarding the issue.



    1. Were you using the “Old email (account) address” regardless of not using laptop?
    2. Are both the email addresses linked?
    3. Could you please let us know, where exactly you get prompt for the password for the “Old email address” in the desktop?
    4. What is the exact error message you get when you try to log in to laptop?
    5. Does your desktop has two user profiles?

    In the meantime, we would suggest you to follow the steps mentioned below and check.



    You would need to have internet connection in laptop, so that the password change could get updated and it seems that the laptop is not connected to the internet, we would suggest you to connect Ethernet cable to laptop and then
    try logging in to the laptop with the new password for the old email address.





    We await your response.
     
    Manjunath_H, Jun 29, 2019
    #4
Thema:

can not log in on my laptop to micosoft store

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