Windows 10: can not login the APP store

Discus and support can not login the APP store in Microsoft Windows 10 Store to solve the problem; Hi, the problem is: 0x80131500 https://answers.microsoft.com/en-us/windows/forum/all/can-not-login-the-app-store/1aee02d0-4c72-42be-8049-4307c60086a5" Discussion in 'Microsoft Windows 10 Store' started by zhouChrest, Dec 31, 2019.

  1. can not login the APP store


    Hi,


    the problem is: 0x80131500

    :)
     
    zhouChrest, Dec 31, 2019
    #1

  2. can't login to Store app

    When I run 'wsreset' I get the message that 'I need a new app for this'
     
    PeterStrong, Dec 31, 2019
    #2
  3. can't login to Store app

    Hi,

    Thank you posting on Microsoft Community.

    I would suggest you to provide some information to help you better.

    • Are you facing this issue in Local account or the Microsoft account?
    • Did you make any changes prior to this issue?
    Note: You need a Microsoft account for the Windows Store to download and install and work properly. So you may have logged your system to Microsoft account but you need to login to Microsoft account in the Store also to get full access.

    If it not working then try with the below steps and check if helps.



    Step 1: Sign out from the current user account and login to Admin account which has a Microsoft account linked
    and check.

    Note: Install all the pending updates and check restarting the machine.

    If still the issue persists check with next method.


    Step 2: Try a Windows store resetting.

    1. Press Windows + R key.

    2. Type wsreset and hit Enter.

    Windows store will reset and start.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Dec 31, 2019
    #3
  4. Brink Win User

    can not login the APP store

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. can not login the APP store :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Dec 31, 2019
    #4
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can not login the APP store

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