Windows 10: Can not open WD Smartware hard drive

Discus and support Can not open WD Smartware hard drive in Windows 10 Support to solve the problem; Hi, I can not open my external WD driver on windows 10, I have looked at their homepage but I can't see any utlities for it. Anyone have a suggestion?... Discussion in 'Windows 10 Support' started by Miron, Jun 19, 2021.

  1. Miron Win User

    Can not open WD Smartware hard drive


    Hi, I can not open my external WD driver on windows 10, I have looked at their homepage but I can't see any utlities for it. Anyone have a suggestion? Thank you in advance

    :)
     
    Miron, Jun 19, 2021
    #1
  2. Jim-WA98 Win User

    Windows Defender and Western Digital Passport Smartware

    I am successfully using a WD external hard drive on an isolated Windows XP desktop and like the WD Smartware program. Can I use the WD Smartware on a separate WD Passport external drive for backing up my Windows 10 laptop. I looked at the WD website
    and it indicates that all virus protection programs need to be disabled to load/update the Smartware program for external drives. I am wary about disabling Windows Defender, what does the community recommned?
     
    Jim-WA98, Jun 19, 2021
    #2
  3. LSPER Win User
    My WD Passport external hard drive won't open

    My WD Passport external hard drive won't open. It's listed in device manager and in the properties is listed as "working properly".
     
    LSPER, Jun 19, 2021
    #3
  4. Can not open WD Smartware hard drive

    Firewall preventing WD My Cloud to be seen by WD Smartware

    I have a Western Digital My Cloud that I back up to using WD Smartware. The only way the smartware can see the device is if I turn the public firewall off. Does anyone have any idea how I can work around this. WD referred me to Microsoft who said there
    was a driver/bios issue and referred me to Lenovo (my PC manufacture) and Lenovo of course referred me back to Microsoft...
     
    DonnaShawver, Jun 19, 2021
    #4
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Can not open WD Smartware hard drive

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