Windows 10: can not play dvd

Discus and support can not play dvd in Windows 10 Drivers and Hardware to solve the problem; what do i need to try update https://answers.microsoft.com/en-us/windows/forum/all/can-not-play-dvd/14da4a8c-3be5-4f23-81d7-6c241d433486 Discussion in 'Windows 10 Drivers and Hardware' started by kevinhanson1, Mar 31, 2019.

  1. can not play dvd


    what do i need to try update

    :)
     
    kevinhanson1, Mar 31, 2019
    #1

  2. Playing dvds

    Hi Dan,

    To assist you better, kindly provide us more details by answering the following questions:

    • Is it happening on all the DVDs that you are trying to play on the Media Player?
    • Have you tried playing the DVDs on other computers? If so, are you getting the same error?
    • When did you start encountering the issue?
    • What specific troubleshooting steps have you tried so far?
    Meanwhile, to help resolve your concern, we suggest that you run the Windows Media Player troubleshooter. To do this. follow the steps below:

    • On the Start menu, type Troubleshooting and hit
      Enter.
    • On the left pane, choose View all.
    • Run the Windows Media Player DVD, Windows Media Player Library, and
      Windows Media Player Settings.



      can not play dvd d40dab60-b76b-4f48-962b-c93b0dece089.png
    Should you need further assistance, feel free to get back to us.
     
    Monica Cam, Mar 31, 2019
    #2
  3. playing a DVD on PC with Windows 10

    Hi,



    In order for us to determine the troubleshooting steps to resolve the issue, we'd like to clarify the following:




    • What happens when you try to play a DVD?

    • Did you try a different DVD?

    • Did you get any error messages?

    • Are you able to see the content of DVD on the file explorer?

    • What is the file format of the files inside the DVD?



    Regards.
     
    Zedrick Del, Mar 31, 2019
    #3
  4. can not play dvd

    Windows DVD Player installed in Windows 10 but not recognizing DVD to play

    Hi,

    Thank you for posting your query on Microsoft Community.

    The DVD Player app only supports the following:

    a. DVDs from a file backup is not supported, the app currently only plays DVD movies on optical discs.

    b. The App will only play DVD's not Blu-ray discs.

    If you satisfy both the categories, I would suggest you follow the steps below and see if it helps:

    Update DVD/CD-ROM drives from Device Manager.


    • Press Windows key + R key. Type "devmgmt.msc" and click Enter.

    • Expand the DVD/CD-ROM drives.

    • Double-click on the DVD/CD-ROM drive.

    • In Properties, go to Drivers Tab and click on Update.
    If this does not work you might have to Uninstall and then reinstall your drivers in compatibility mode.

    Follow the steps to uninstall and reinstall the driver.


    • Press Windows key + R key. Type "devmgmt.msc" and click Enter.

    • Expand the DVD/CD-ROM drives.

    • Double-click on the DVD/CD-ROM drive.

    • In Properties, go to Drivers Tab and click on Uninstall.

    • Reinstall your audio driver from Manufacturer's Website in Compatibility mode.

    • Restart your system
    Hope this helps. Please respond if you have further related queries.

    Regards,
     
    Jesinta Rozario, Mar 31, 2019
    #4
Thema:

can not play dvd

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