Windows 10: Can not print a pdf file

I am having this problem with both laptops, one an HP and the other a Lenovo. I can open the pdf file but when I click print nothing happens, I get no response from the HP printer which I have not had any problems with.
I would include the Windows version number but do not know where to find it.

:)

 

Microsoft "Print to PDF" prints out Garbage

Hi,

To better assist you regarding Microsoft Print to PDF, we just have a few questions for you:

• What are the documents that you're trying to save as a PDF file?
  
• Can you provide us a step-by-step screenshot of how you print your documents as PDF?

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

Printing a pdf file

Hi,



Thank you for contacting Microsoft community.

• Which browser are you using to print using pdf option?

I suggest you to try with different browsers and go to the option “print with PDF”
and then try to print and check if the issue persist. This will determine us whether the issue with browsers or printer.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.