Windows 10: Can not type code in to identity verify window.

I am trying to verify my identity to change my icon photo on my windows 10 desktop, but when I try to type in the code, nothing happens, no numbers will appear in the box. https://1drv.ms/v/s!AsLURsEy4UDUg5BdQkWfGUnjY_5BDQ?e=tFBj0r

:)

 

“We need to verify your identity”,

I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

Two-step sign in is not activated.

I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
the code over a hundred times in any available way.

I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.

 

Verify identity link in windows 10 does nothing

Hi Bill,

Please answer this question to assist you better.

Are you referring to Verifying the Microsoft Account?

If yes; Yes It is important from a security point of view that you verify your identity on your
Windows 10 PC. Verifying your identity helps you protect your data. If when accessing sensitive information from this device, if Microsoft suspects fraudulent activity, they will ask you to enter a security code which will be sent to your Microsoft
Account email ID or your mobile phone number.

If you use this device frequently to access important data, then verifying your identity once will help Microsoft that it is indeed you, who is using the PC.

Refer the link below.

About two-step verification

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Do let us know if you are able to verify your account. Thank you.

 

Verify Your Identity. Problem !

I really hate to suggest this because I'm 99.999% sure you tried, but just in case.. check your spam. Thats where mine goes sometimes.