Windows 10: Can someone help me with my screen going dark suddenly?

Hi , my screen sometimes goes dark after i turn on my laptop and i dont know why.Ctrl+alt+delete doesnt work ,neither does win+p.I have the latest drivers installed and I really dont know what to do now.Please help.

:)

 

Dark Screen

Hi Adrienne,

The challenges that you are having with the screen of your computer may be hardware-related. However, we cannot cross out the fact that it may still be software-related. Having said that, we may go through a series of troubleshooting steps that are more
focused on the software aspect of your computer. Before we proceed, let us isolate the issue by answering the following questions:

• When did you start to notice the issue with the brightness on your computer?
• Were there any recent changes made on your computer?

We also suggest that you update the display drivers of your computer. Here is a
link
that will direct you to a page that contains the steps on how to do so.

Any update from you is highly appreciated.

 

3d gamestudio

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Screen dark

Hi Kerry,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

This issue usually occur due to the display driver is out dated. Let’s try the simple steps and check if it helps to resolve the issue. I would suggest you to update the Display driver from Device Manager manually and check if this helps. Follow the
below steps:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Expand “Display Adaptor”.
  
• 
  Right click on the driver device and select
  update. Once update is done, restart the computer.
  

Hope this helps. Post us with status we will be glad to help you.