Windows 10: Can someone suggest a reliable fingerprint reader? Mine stops recognizing after a few days.

Could someone please suggest a reliable fingerprint reader that is Windows Hello! compatible? My Lenovo fingerprint mouse stops recognizing any of my fingers a few days after fingerprint enrollment in Windows 10 settings. I have to re-enroll every few days, very frustrating!

Thank you for anyone's help!

:)

 

windows 10 doesn't recognized internal fingerprint reader

Hi,

Welcome and thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you

I will certainly help you.

I suggest you to uninstall fingerprint reader software from the computer and reinstall it in compatibility mode and check. Follow the below steps

Step1: Uninstall fingerprint reader software.

• • 
    Press Windows key + X on the keyboard.
    
  • 
    Click on Control Panel
    
  • 
    Go to Programs and Features
    
  • 
    Right click your fingerprint reader software from the list and tap or click
    Uninstall.
    
  • 
    Reboot your machine
    

Step 2: If you have executable file of the corresponding driver, I suggest you to install the downloaded driver file in compatible mode. Follow the steps:

• 
  Right click on the driver, and click on Properties.
  
• 
  Go to the Compatibility tab.
  
• 
  Check the box for Run this program in compatibility mode for:
  
• 
  Select the version of Windows in the list of Operating systems.
  
• 
  Click OK.
  
• 
  Double-click the driver file to install the driver and follow the onscreen instructions.
  
• 
  Reboot your computer.
  

Also, refer:

Make older programs compatible with this version of Windows

Make older apps or programs compatible with Windows 10

Applies to Windows 10 as well.

How to: Install and Update drivers in Windows 10

How to: Install and Update Hardware Drivers in Windows 10

Let us know if you have any further query on Windows we are glad to assist you.

 

Suggestions for Fingerprint Reader

I'm looking for a new fingerprint reader, and would like some suggestions or recommendations...

I have 3 old APC Biopods, and they used to work really really well. Alas, they haven't been supported since Windows XP and so they are sitting in a drawer. I have searched long and hard for updated drivers to no avail.

I've bought 3 different "swipe" style readers, and have been disappointed with all of them. Too many rejections! It doesn't help that my fingers are often dirty or scuffed up, but the Biopods were relatively tolerant of that.

So I think what I want is one of the "touch" style readers, similar to the Biopod, where you just press your finger on the window for a moment.

I am very much on a budget, so I've been looking at used ones on eBay. But I suspect that a lot of the older, cheaper ones do not work with Windows Hello, and a great deal of googling has failed to turn up a compatibility list or even if specific models work.

So I am looking for recommendations from people that have them. My requirements are:
1) Works with Windows Hello.
2) Touch style (as opposed to swipe).
3) Available used, cheap, on eBay.

Some of the ones I've been looking at are:
Targus PA460
UPEK TouchChip TCRU1C
SecuGen Hamster Plus HSDU03M
Digital Persona UareU 4500 (50013-001-103)

Thanks in advance!

 

Fingerprint reader not recognized by system

For some reason, my fingerprint reader is not recognized by Windows. Anybody know how to fix this?