Windows 10: Can someone tell what this is for and how can remove it? It suddenly appeared on Chrome and...

Help-how do I remove this?

:)

 

Can't get Youtube to show videos in Chrome

Load this checklist video in Edge: (I'm assuming you did at least a few of these steps, since you stated you tried other suggestions earlier) Go through the list of suggestions here to try to repair YouTube for Chrome...

 

How to remove en.softonic malware that appears on desktop periodically

A kind of malware has somehow gotten onto my win 10 PC. What I get is a small advertisment that pops up in the bottom right on my desktop... When I turn it off (clicking the corner X). It comes back again some time later but with different content.

I haven't timed it but seems lake maybe a 1/2 hr.

I've googled extensively but all the instructions I've found, tell you to use the windows uninstaller to uninstall softonic. And maybe some manual clean up after the uninstall. But there is nothing installed with `softonic' in its name and even when the ad is running there is no process running with softonic in its name.

All the google hits appear to assume the windows uninstaller will know about softonic. Even the manual parts of some of the hits appear to assume you have been successful in unintalling it.

The instructions also suggest several free malware removal products and claim any of them will remove it.
`Zema Anti-malware', `MalwareBytes' and `AdwCleaner'

I tried all those listed in one of the instruction sets, ran the scan but none of them found whatever is running the little softonic pop up ad.

This type of malware apparently falls into a category called a `PUP'.

I never found in the google hits what expected would be there somewhere. A list of steps to remove something like this by hand.

Can anyone here advise me?

 

chrome will not open

IK reinstalled the KB and a Silverlight update, no luck. I tried to remove chrome , again, using the suggested tool. Chrome was not on the list, I selected not listed. It wanted the product code. A quick internet search did not find it. I removed chrome
using the add and remove programs.,reinstalled chrome and ran the clean up tool, no malware. chrome now opens.. I have signed in and it is working. The second removal worked. thx