Windows 10: Can You Sanitize and Clean VERY Dirty Files that I NEED for Work?

Discus and support Can You Sanitize and Clean VERY Dirty Files that I NEED for Work? in AntiVirus, Firewalls and System Security to solve the problem; My Sob Story I think somebody was having some fun with me this past week although to me, it felt more like a butt plugging. *Sick I felt like crying... Discussion in 'AntiVirus, Firewalls and System Security' started by CerebralFreeze, May 20, 2020.

  1. Can You Sanitize and Clean VERY Dirty Files that I NEED for Work?


    My Sob Story
    I think somebody was having some fun with me this past week although to me, it felt more like a butt plugging. *Sick I felt like crying this week. The hacker was probably some lonely guy seeking attention. For a week, my Chrome kept crashing and then not crashing. And, last night, when I got the blue screen of death, I went into my smartphone to retrieve passwords. I couldn't get into my password manager. I don't know why. Same password as usual. And, whenever I would try to type in either the password manager or Chrome on my smartphone, the keyboard layout would close on me about halfway through over and over again.

    Anyway, after a week of being played with, I decided to just reinstall my entire OS. I have Macrium Reflect so I made a drive image with Windows PE before I erased my entire SSD that contained all my programs and data.

    Then, with Macrium Reflect, I am able to retrieve any folder or file that I want. My SSD is displayed as a folder tree and I just click to the folder or files I need.

    Ok. Here is the problem. How to Get Rid of the Viruses in My Documents?

    I know that some of my data is corrupt and probably full of something nasty like a virus, maleware, trojan, keyloggers, etc. (The 1st day of this craziness, RogueKiller found and got rid of a keylogger.) But, I have about 300 gigs of PDFs, Word documents, and other work items on the drive. The installed and portable programs I can easily just get new copies from a safe source. Better yet, I should refrain from using any 3rd party programs at all.

    But, how do I clean the data? I used every single anti-maleware and anti-virus program to scan my drive this past week and they only came up with a few things each time. They obviously didn't find what ultimately caused my OS to brick.

    Or, would the documents be relatively clean since they are only documents - simple files with words and formatting? Or, pictures with color layers? They would be relatively simple files and scans would probably tell me if they truly have a virus or maleware, no? Or is that wishful thinking?

    Can someone with experience help a person down in his luck like me? If you're nearby, I'll buy you a beer!

    Mr. Freeze

    OS Name Microsoft Windows 10 Home
    Version 10.0.18363 Build 18363

    :)
     
    CerebralFreeze, May 20, 2020
    #1

  2. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, May 20, 2020
    #2
  3. Toothless Win User
    Silent boot failure

    List your specs out and tell us each step in cleaning you did.
     
    Toothless, May 20, 2020
    #3
  4. Mica2580 Win User

    Can You Sanitize and Clean VERY Dirty Files that I NEED for Work?

    Dirty disk C and blue screen

    Hello, so first when I started a game ETS2 Multiplayer blue screen appeared and my PC crashed. Something like this was written on the screen: STOP: 0x0000001E (and a lot of zeros in these brackets). Following some steps on the internet I also realized
    that my disc C is "dirty". So I don't know if this is connected and I don't know how to fix this thing. Any suggestions? P.S. Also when I try to run PC in safe mode it is stuck on classpnp.sys
     
    Mica2580, May 20, 2020
    #4
Thema:

Can You Sanitize and Clean VERY Dirty Files that I NEED for Work?

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