Windows 10: candy crush keeps crashing

Since last week. candy crush crashes

:)

 

CANDY CRUSH CRASHING

For the past three days Candy Crush keeps crashing during a game, it just shuts down and when I reload, my game is gone and my life count lost. The game loads fine but during a game it freezes for 3 seconds and boots me out. What is happening? There's
nothing wrong with my internet connection nor is there anything new with my desktop and Candy Crush is the only app giving me trouble. Does anyone know what's going on with this game?

 

CANDY CRUSH CRASHING

Hello LISA

Please first check if you have last update

Second try to run the app troubleshooter and check if it helps.

https://support.microsoft.com/en-us/help/402749...

And last

Resetting the app might fix the issue.

When you reset the Candy Crush game in Windows 10, it will also delete all data saved by the game on your Windows 10 PC.

Follow the steps to reset Candy Crush game on your Windows 10 PC.

1. Open Settings app by clicking or tapping on its icon in the left-side of the Start menu.

2. When the Settings app launches, click or tap the first icon labeled System.

3. Click or tap Apps & features.

4. Now, look for the entry named Candy Crush, Candy Crush Saga, Candy Crush Soda Saga, Candy Crush Jelly Saga, or Paper Pear Saga and click or tap on it to select it.

5. Click or tap the Advanced options link. Finally, click or tap the Reset button.

6. When you see the confirmation dialog, click or tap the Reset button again to delete all saved data by the app on your PC and reset the app.

Hope it helps, have a good day

 

candy crush saga app crash

I recently just downloaded candy crush soda saga, and ever since that candy crush saga has been crashing. I have already tried uninstalling and installing it, still does not work.

windows 8.1 phone.