Windows 10: Cannot access certain websites

Hello All,

I am not able to access certain websites like ebay. I am getting this error This site can't be reached 'ERR_CONTENT_DECODING_FAILED' or I get this error 'ERR_INVALID_CHUNKED_ENCODING'.

I have tried changed the DNS settings. However, it then works sometimes and the othet times it does not. I have also tried disabling my antivirus firewalll but no luck. Can anyone please help? I am not sure,. if there is malware

Thanks

:)

 

CANNOT ACCESS CERTAIN WEBSITES

hello, thanks for the reply.

Yes i do get the message 'this site can't be reached'

I haven't made any changes prior to the problem but i did try to make changes to the firewall and proxy after realizing it.

And yes i can access it using other networks

 

Cannot access certain websites

Problem description:

After upgrading to Win10, I can no longer access certain websites including Microsoft forums, activation servers, and Skype, etc. Instead, the page attempts to load and eventually shows a connection timed out error. For some sites such as Microsoft answers,
the site partially loads, in this example only the content in the header but not anything in the main section of the page.

Additional details:

The problem is present for these sites on all browsers.

There are no issues when connecting to these sites on the same network using a device running Win8.1.

There are no proxy connections.

There are no modifications to the host file.

The problem can be rectified by connecting to a VPN server.

Steps taken to troubleshoot the problem:

Running the Windows network troubleshooter.

Disabling all firewall applications.

Flush DNS.

Use Google's public DNS.

Nothing has worked so far. I have also rebooted to safe mode with networking, but I could not connect to the internet due to lack of LAN cable and safe mode not recognising the wireless network adapter.

Any help regarding this strange issue would be greatly appreciated.

 

Hi, have you tried a different browser? Which browser are you using?

Do you have any other devices and can they access the same website using the same router?

You will find technical content on this by searching using the error string e.g.
ERR_CONTENT_DECODING_FAILED

 

Hi,

I have tried using Edge and I just get a message 'Hmm can't reach this page'. I have tried using ebay. Also, when I try to sign into MSDN subscriptions; I get the error message 'Bad Request - Invalid Header name'. I have used another laptop to access ebay and it works. I have also tried googling and could not find a resolution.

 

Have you ever used a VPN? Anything that would create proxy settings?

I suggest you try uninstalling your AV, as some reports indicate ERR_INVALID_CHUNKED_ENCODING is resolved by doing this.

Then reinstall it if resolved and retry.

Have you only used Edge? Have you tried IE or any other browser?

Further:

Could you post examples of the exact URL you can't access?
Which country are you in?

History:
When were you last able to access these?
Assuming you were able to access them, are you aware of any relevant changes you may have made?

 

Hi,

I uninstalled my av and all the sites are working again.

So, do I not use an AV. i had bitdefender installed. It never caused a problem in all these years. Can you explain why this happened?

 

Hi, that's progress. Good. No, sorry. All I can say is that others have reported the same effect with Bitdefender.

I would suggest you make a report to Bitdefender. Months ago some found Bitdefender's port scan caused (quite different) problems- I think they must have resolved that.

I suppose you could try reinstalling Bitdefender just to check, but it may be some setting you need to change as above. I can't help there, I'm afraid. Given others have reported the same (which seems odd) I'd want to move on with my life and take another path.

You can of course use an AV - the one I use is Avast (free); of course you can choose whichever one you like. I've found Avast to be non-intrusive (except for pop-ups about once per log-on session which you get with the free version).

As an example, I helped a user struggling with high CPU use when idle- AVG was partly responsible, but perhaps as a consequence of the real cause. Replacing that with Avast helped initially, before proceeding to take further action on the 'real' cause.

 

Hi,

Thanks for you suggestions. WIll report this to Bitdefender and I will try other AV's.

Thanks for your help.