Windows 10: Cannot access computer

Discus and support Cannot access computer in Windows Hello & Lockscreen to solve the problem; I just purchased a fairly new used windows 10 computer. The previous owner did not remove their login email and password. I cannot login. I do not know... Discussion in 'Windows Hello & Lockscreen' started by lisamootrey, Aug 7, 2020.

  1. Cannot access computer


    I just purchased a fairly new used windows 10 computer. The previous owner did not remove their login email and password. I cannot login. I do not know the password. I am locked out. Any ideas how I can get access to my computer. I cannot get passed the login screen. Thank You.

    :)
     
    lisamootrey, Aug 7, 2020
    #1
  2. taward Win User

    One computer cannot access other network computers.


    So I've tried every troubleshooting step I know:
    • Double checked that Net Bios was enabled
    • Ran a bunch of network commands:
      • flushed DNS
      • registered dns
      • pinged and located the named computers successfully
    • Reset my router to factory settings

    Nothing works when I try to access via explorer. I'm still baffled by the fact that every other computer can access each other AND access this computer. It's just the outgoing connection from this machine that doesn't work.

    Any thoughts?
     
    taward, Aug 7, 2020
    #2
  3. Cannot access shared network drive


    I could scream! so much time wasted on this stupid error, as if time is not precious enough!
    It probably would work fine if I could see the other computer! But I cannot see the other computer!
     
    sharonspost, Aug 7, 2020
    #3
  4. DTG1 Win User

    Cannot access computer

    Cannot access shared network drive


    Personally, I wouldnt use Everyone. If anyone hacks into you, they have full access to everything and can demolish everything on your raid. I would rather set up accounts and access separately for each person. That way, I know who did all that damage. In the end with a little extra work, I feel more secure by using Authenticated Users.


    If this helps.
    step 1 create non-microsoft account and without email and address without admin rights
    step 2 share a drive or folder to specific user account (if Everyone is listed, remove it)
    step 3 set security > add Authenticated Users (if more than 1 account) or add specific users
    step 3a remove Everyone from list
    step 3b uncheck full control and write for all items listed except SYSTEM and Admin account.
    step 4 right click Start > Computer Management > System Tools > Shared Folders > Shares ... to verify settings and change anything else. You can also see the number of connections to each share here.
     
    DTG1, Aug 7, 2020
    #4
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Cannot access computer

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