Windows 10: Cannot access files on Nas

On 1803 (latest update) & 1809 I cannot access files on my nas or connect to my Nas web gui with jumbo frames enabled. This is happening on Intel & Realtek nic's.


This had been working on all machines until the latest update Win10 Pro and Home.


Disabling jumbo frames allows me to access my nas.


Is there a better solution? I'd like to continue using jumbo frames.

:)

 

Windows 10 & NAS Box

Hi Peter,

A few possible reasons can cause this issue. To help us identify the cause of this problem, we would like to know the following information:

• How is your NAS box connected to your computer? (Ethernet, Wi-Fi, or USB)
• Are you using a program provided by the manufacturer of your NAS box to access it?
• Do you receive any error messages when accessing your NAS box? If yes, what is the exact error message?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you perform the solution provided by omiklik (Most Helpful Reply)
in the following thread: Unable to see NAS drive on Network - Win 10 PC.

Keep us updated on the status of the issue, and we will be glad to assist you further.

 

Problem accessing a NAS drive


I have 2 NAS drives and 3 computers in my home network. The NAS drives and one PC are Ethernet-connected to a router/wireless access point; the other 2 PCs use wireless connections. All 3 PCs can access one NAS drive with no problem. The drives show up in the Network section of File Explorer, and if I click on the NAS's icon all it's shares are displayed (whether or not the PC has credentials to access the shares). The shares on the other NAS drive can be seen by only 2 of the PCs.

On the failing PC the inaccessible NAS drive shows in File Explorer, but if I click on it I get




However, on that same PC, Firefox can access the FTP server on the NAS drive



so Windows obviously has no trouble communicating with the NAS. And Windows must be configured to allow communication with a NAS in general or it could not successfully connect to the other NAS. (Those two screen snips were stored on that working NAS.)

The problematic PC doesn't really have to reach the NAS, but I would like it to, and I'm frustrated that I can't figure this out. Anyone have any suggestions?

BTW, the error popup says I should ask the administrator of the server about this. I would, but I'm not speaking with myself at the moment.

 

Cannot access NAS devices

Hello,

We are glad to hear that you can now access your NAS drive. For the other issues that you're experiencing such as not being able too add files to the NAS drive, we suggest that you post your concern the

Microsoft Technet forums. TechNet is a community of IT professionals and advanced users.

Regards.