Windows 10: Cannot access my laptop - An administrator has restircted sign in. to sign in, make sure...

HelloSo I get the above message when I attempt to sign in to my laptop via a pin. Last night I changed my Microsoft account password via my phone.When I attempted to log into my laptop today I get the above message. I have opened the laptop in safe mode, I have used command prompts shown in other answers on this forum for a similar problem to change the administrator password to match my new Microsoft password. I have used the command prompt so that I can attempt to log in as administrator. I am now able to select administrator when it boots up.I have also reinstalled windows locally in an att

:)

 

administrator can't sign in

Hi Jeff,

The usual reason why a user can't log into a computer is because of entering an incorrect username or password. To help us identify the cause why the administrator account on your PC can't sign in, we would need to know the following information:

• Which build, version and edition of Windows is installed on your computer?
• What changes were made to the device before this issue occurred?
• Is the administrator account a local account or is he using a Microsoft account as his login credentials?
• What is the exact error message you are getting when you're trying to sign into the PC using the admin account?

If the administrator is using a Microsoft account, we suggest changing the account's password.
Once done, make sure that the device where he is trying to sign into is connected to the Internet so that the changes that he'll create to the account will be synchronized.

We're looking forward to your response.

 

An administrator has restricted sign in.To sign in make sure your device is connected to the internet and have your administrator sign in first

An administrator has restricted sign in.To sign in make sure your device is connected to the internet and have your administrator sign in first

 

administrator can't sign in

I appreciate your response. There is a possibility that your user account is not an administrator and that is the reason why the device is having an issue with receiving a remote control assistance. Since you are also having an issue with accessing the administrator
account of your wife, I suggest enabling the built-in administrator on your Windows 10. Using the built-in administrator account, you'll be able to make your user account as an administrator.

To enable the built-in administrator account, follow these steps:

• On Search type CMD to open the Command Prompt. Right click on CMD then choose Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Yes.
  
• In the Command Prompt window, type net user administrator /active:yes then hit the Enter key.
  
• You should see a message that the command completed successfully. Log out, and you’ll now see the Administrator account as a choice on the login screen.

Once you sign into the PC using the built-in administrator, follow these steps to make your user profiles as an administrator:

• Open the Settings app.
• Choose Accounts and then click on Other people.
• Click on your user account and then click on Change account type button.
• Change the account type to Administrator and then click OK.
• Log into your user profile.

Note: The built-in administrator account has more privileges than a regular administrator account. Privileges that can easily generate a conflict on your system. We only recommend enabling the built-in administrator account for troubleshooting purposes and
you have to disable it once you are done.

To disable the built-in administrator account, access the Command Prompt with administrator privileges. Type the command net user administrator /active:no then hit the Enter key. The built-in administrator account will now be disabled, and
shouldn’t show up on the login screen.

Let me know if further assistance is needed.