Windows 10: Cannot access network drive

Discus and support Cannot access network drive in Windows 10 Network and Sharing to solve the problem; I have a Surface Go with Windows 10. I have a HDD plugged into my router and have been able to access it through Windows Explorer with no problem. Now... Discussion in 'Windows 10 Network and Sharing' started by Skeeter Barnes, May 11, 2021.

  1. Cannot access network drive


    I have a Surface Go with Windows 10. I have a HDD plugged into my router and have been able to access it through Windows Explorer with no problem. Now it will not appear in Windows Explorer. I can access it with an app on my phone so I know the drive is working. I have tried resetting my router and restarting my computer and nothing. Under network it doesn't show the router when it has for months. I did nothing and one day it's gone and I can't seem to get it back.

    :)
     
    Skeeter Barnes, May 11, 2021
    #1
  2. Peer_Sam Win User

    Unable to access Network drive

    Hi,

    Thank you for writing to Microsoft Community Forums.

    • Since when are you facing this issue?
    • What is the version of Windows 10 installed on the computer?
    • What is the exact error message you’re getting while trying to access the network drive?
    • Are you able to access the drive using its IP address?
    I suggest to follow the steps posted by Pauli O and see if it works.

    How to get network sharing work with Windows 10

    Please get back to us with the information requested above, so that we can suggest the appropriate troubleshooting steps.

    If the issue persists, it would be more helpful for us to identify the root cause of the issue, if you can post the screenshot of the error message/code you are getting.

    How to include a screenshot in your post

    We look forward for your reply.

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, May 11, 2021
    #2
  3. DTG1 Win User
    Cannot access shared network drive


    Personally, I wouldnt use Everyone. If anyone hacks into you, they have full access to everything and can demolish everything on your raid. I would rather set up accounts and access separately for each person. That way, I know who did all that damage. In the end with a little extra work, I feel more secure by using Authenticated Users.


    If this helps.
    step 1 create non-microsoft account and without email and address without admin rights
    step 2 share a drive or folder to specific user account (if Everyone is listed, remove it)
    step 3 set security > add Authenticated Users (if more than 1 account) or add specific users
    step 3a remove Everyone from list
    step 3b uncheck full control and write for all items listed except SYSTEM and Admin account.
    step 4 right click Start > Computer Management > System Tools > Shared Folders > Shares ... to verify settings and change anything else. You can also see the number of connections to each share here.
     
  4. Cannot access network drive

    KB3185614 Not allowing Network Shared Drive Access

    Hi Nivay,

    To address your concern, we would like you to check the following:

    • After updating, check your Network profile under Network and Sharing Center, make sure that it is set to Private and not Public.
    • If you are using a third party antivirus software, make sure that the
      Network drive
      is set to Trusted.
    • Ping the network drive and check if you're getting a reply.
    • Access the network drive through it's IP address via run field and not through the existing shortcut, then check if it is accessible.
    • If the network drive is accessible via IP address, we would suggest you to re-map the network drive and delete the previous one that has the red X mark.

    Thank you.
     
    Stephanie Sal, May 11, 2021
    #4
Thema:

Cannot access network drive

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