Windows 10: Cannot access user profile

Discus and support Cannot access user profile in Windows 10 Gaming to solve the problem; Woke up this morning and went to start my computer...and wow, something happened where I can no longer access my user profile.Even better...if I... Discussion in 'Windows 10 Gaming' started by dbj2k, Nov 4, 2021.

  1. dbj2k Win User

    Cannot access user profile


    Woke up this morning and went to start my computer...and wow, something happened where I can no longer access my user profile.Even better...if I restart my computer, any changes made to the new profile my computer set-up are reset to what they are originally!Windows 10....what is the fix so I can access things....like bookmarks and programs that I can no longer use because Windows 10 decided to no longer allow me to access my profile?

    :)
     
    dbj2k, Nov 4, 2021
    #1
  2. v444 Win User

    script to delete users profile

    A1- i guess local. (please check the attachment,i'm following those steps to do it, if it helps you to figure out if it's on PC or local)
    A2- no i don't need logs.

    Full user delete.docx
     
    v444, Nov 4, 2021
    #2
  3. The User Profile Service service failed the sign-in. User profile cannot be loaded.

    Hello,

    When attempting to login to my computer, I get the following message:

    "The User Profile Service service failed the sign-in.

    User profile cannot be loaded."

    I referred to this Help article,You receive a "The User Profile Service failed the logon” error
    message,


    but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

    Any suggestions?

    Thanks,
     
    Gerald Matthews, Nov 4, 2021
    #3
  4. Cannot access user profile

    User profile cannot be loaded.

    Hi Annie,

    Thank you for posting the query on Microsoft Community.

    I understand the inconvenience caused to you with the user accounts on Windows 10.

    Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

    Step 1: Start computer in safe
    mode.


    • Type Settings in the search box on the desktop, select
      Settings.

    • Here select Change pc settings and then
      General.

    • Scroll down to Advanced startup, click
      Restart now.

    • Click on Troubleshoot, Advanced options, and Startup Settings.

    • Click Restart, select Safe mode and then press
      Enter.

    Step 2: Enable Built-in administrator.


      • Press Windows + X key together on your desktop screen.

      • Click on Command Prompt (admin) to open
        Command Prompt.

      • Type the following command and hit Enter:

    • net user administrator /active: yes
      (Check for the spaces)
    d. Now log off from the current user and try to login to the administrator account that is enabled.

    Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

    Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

    Create a user account

    Create a user account in Windows

    Note: Create a Microsoft account

    Method 3: Check the status of User profile services.

    Steps:

    • Press Windows + R to open Run command, type
      Services.msc and press Enter.
    • Search for User Profile Service, right click on it and
      start the service.
    • Also, set the Startup type to
      Automatic
      .
    • Now check if you are able to log-in.

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Nov 4, 2021
    #4
Thema:

Cannot access user profile

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