Windows 10: Cannot Access Videos in Chrome

I have signed into a website that has video content in modules. I was able to open one module, but none others. I have enabled Flash for the website, but continue to have the same problem, This applies to Chrome(preferred), Firefox, Opera and Safari.
I have contacted the site owners ; they are clueless.
Do you have any ideas about how to unlock the content?

:)

 

Chrome Crashing & Video won't play

Hi Jone,

Thanks for replying to us with the status of your issue.

To assist you better, please provide few details.

• 
  Is the issue with playing video is only with confined to specific browser?
  
• 
  What is the make and model of your computer?
  

As the issue still persists, I suggest you to try the below steps.

Step 1: For the issue related to Chrome, refer to the below link:

https://support.google.com/chrome/?hl=en

Step 2: For the issue related to paying video through browser, try updating Add on in Internet explorer and check if it helps.

Refer to the below link:

http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-11

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Surface Pro 4 crashes on youtube videos on Chrome

Hello Dan,

To assist you better, please provide few details.

• Is the issue with playing video is only with confined to specific browser?
• Have you made any changes to your recently?
• Do you receive any error message?
• Have you tried with a different browser?

Method 1: Perform Clean Boot.

Clean Boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.

Follow:
https://support.microsoft.com/en-us/kb/929135



Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting."

If the issue still persists, I suggest you to try the below steps.

Step 1: For the issue related to Chrome, refer to the below link:

https://support.google.com/chrome/?hl=en

Step 2: For the issue related to paying video through

 

Issue with streaming videos using Google Chrome.

Hi,

Thank you for contacting Microsoft Community. I will surely help you to fix the issue with streaming online videos.

To understand the issue better, let me know if you face any issue while watching online videos in Internet Explorer?

This issue could have occurred due to some add-ons or incorrect browser settings.

Try the steps listed here:

Method 1:

If you are facing this issue while playing videos in Internet Explorer 11, I suggest you to refer the article and check if it helps.

http://windows.microsoft.com/en-us/internet-explorer/videos-dont-work#ie=ie-11

Method 2:

If the issue is only with Google Chrome, you may refer the article and check if it helps.

https://support.google.com/chrome/answer/6138475?hl=en

If the issue persists, you may contact Google Chrome support for further assistance.

https://support.google.com/chrome

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.