Windows 10: Cannot activate windows hello pin on Microsoft account user but it works for local users

Hi, whenever i try to activate PIN on my user microsoft login i get the error "something went wrong, please try again" with no error code.I can activate the pin for local users. I tried clearing TPM / reinstalling windows 10 and 11 / activating pin in regedit

:)

 

Local Acct user and MS account user - sync them or merge them

If the local account is the one where you have most of your personal data, this is how I would do it:

• Sign in to your Microsoft account
  
• Copy all documents, pictures and other personal data from Microsoft account's user folders to corresponding folders in user Public (contents of MS account Documents folder to Public Documents folder and so on)
• Sign out from Microsoft account

Notice that above steps are only required if Microsoft account user folders contain data you want to keep. If its user folders are empty or do not contain anything worth saving, you can skip the above steps. Continue from below.

• Sign in to the local account
  
• Delete the Microsoft account (Option One in this tutorial)
• Switch your local account to a Microsoft account (tutorial)
• Copy the data backed up from old Microsoft account to Public folders to new Microsoft account in corresponding folders

That's it. Using the Public folders as temporary storage you will have none whatsoever file owner / permission issues later on.

 

How to Change Microsoft user account to local user account

Hi Pchelpmenow,

At this situation, what I can suggest you is you have to convert the Microsoft user account to local user account.

• 
  Log to the system using her user account.
  
• 
  Go to settings and click on Accounts.
  
• 
  Click on Your email and accounts and click on
  Sign-in with a local account instead.
  
• 
  Enter the password, click on Next
  and follow the onscreen instruction to convert into local account.
  

Hope this helps. Let us know the result for further assistance.

Thank you.

 

Local Acct user and MS account user - sync them or merge them

Thank you. I will give it a try later today and post my results.

Got to it sooner than I thought.
Your method worked perfectly.

Thank you