Windows 10: Cannot add contacts personal folders to address book in Outlook 2016

Discus and support Cannot add contacts personal folders to address book in Outlook 2016 in Browsers and Email to solve the problem; I imported two .csv files containing my contacts into Outlook 2016. They are now stored in the Contacts Personal Folders, but I cannot make this... Discussion in 'Browsers and Email' started by Florio, Jan 2, 2018.

  1. Florio Win User

    Cannot add contacts personal folders to address book in Outlook 2016


    I imported two .csv files containing my contacts into Outlook 2016. They are now stored in the Contacts Personal Folders, but I cannot make this particular folder the default one for contacts, nor can I get it included in the list of address book folders to choose from. I can open the file without problems and see all my contacts, but because it is not included in the list of address books, I cannot access content when I need to choose the recipient of an email.
    Does anyone know what to do here?


    :)
     
    Florio, Jan 2, 2018
    #1
  2. andy IT Win User

    Outlook03 Sync Contact Address not showing in e-mail

    Hope you solved this but if not you just need to enable your Outlook Address Book to show as email contacts:

    OUTLOOK > right click CONTACTS OUTLOOK ADDRESS BOOK and tick the "show this folder as an email address book"

    If its greyed out completely you'll have to add an "Adidional Addresss Book" in DATA FILES > ADDRESS BOOK

    Sorry I dont have Outlook 2003 to hand to test
     
    andy IT, Jan 2, 2018
    #2
  3. puffmine Win User
    Outlook Contacts & "Address Book" do not sync when Contact is created in WM6

    When a contact is created in Outlook 2003's contact folder, it will show up nicely in Outlook "address book" (this is necessary for "To:" button in new email to work.) But, if I create the new contact on my iPAQ (WM6), the contact is sync to Outlook's Contact
    folder but does not appear on the "address book". The result is that I cannot select the new contact's email address using the "To:" button.



    Has anyone faced this problem?



    I discovered that if I edit the e-mail field of the contact and save it, it will cause the contact to be shown in "Address Book". Editing other fields seem to have no effect...



    The device is iPAQ 112 WM6 Classic (KOR) ROM 1.00.06, and I use Office Outlook 2003 SP3, Active Sync (4.5.0 build5096 - Kor)
     
    puffmine, Jan 2, 2018
    #3
  4. Tony K Win User

    Cannot add contacts personal folders to address book in Outlook 2016

    Tony K, Jan 2, 2018
    #4
  5. Florio Win User
    Thanks HippsieGypsie, but no good! As I said earlier, the address book I want to use does not appear on the list of address books.
     
    Florio, Jan 2, 2018
    #5
  6. davehc Win User
    Try going into accounts. (File - Account settings.
    Select "Manage profiles". - Show Profiles. - Properties - Email accounts.
    Choose "Address books (The last item on the top bar)
    There you can change it to another address book, which then becomes the default.
     
    davehc, Jan 2, 2018
    #6
  7. Tony K Win User
    This folder you have is separate from Outlook? As if you obtained it from someplace else? If so, I think you must import it first.

    File > Open & Export > It's one of those 4 options. Most likely Import/Export?

    TBO, I used Outlook all the time when in business, but I've been using the Store app since retiring and haven't kept up with Office Outlook.
     
    Tony K, Jan 2, 2018
    #7
  8. Florio Win User

    Cannot add contacts personal folders to address book in Outlook 2016

    Hi davehc,
    when I go into File - Account settings, I can't see anything corresponding to Select "Manage profiles". - Show Profiles. - Properties - Email accounts (I have an Italian version of Office).

    I have tried right-clicking on the address book that I want to make my default contact list, then choosing Properties, and then Outlook Address Book, but the option of making it the default address book is greyed out.
     
    Florio, Jan 2, 2018
    #8
  9. Tony K Win User
    Probably the easiest way is to use "Tell me what you want to do" help. Type in > Add or remove an address book. Help shows up at the right.

    I need to say that I did start using it again a few weeks ago, so basically trying to learn the changes and new features.
     
    Tony K, Jan 2, 2018
    #9
  10. Florio Win User
    I'm thinking that the best course of action might be to delete the address book that I'm trying to make my default one, and then reimport my contacts (the two .csv files) but download them to a different location.

    Which folder does Outlook automatically use as it's default for the address book?
     
    Florio, Jan 2, 2018
    #10
  11. Tony K Win User
    I think the folder you have is ok. Type > Import folder > into "Tell me what you want to do" help. It shows how.
     
    Tony K, Jan 2, 2018
    #11
  12. Tony K Win User
    It would be the one on the Office Exchange server, yes? I think all MS email, contacts, and calendar files are stored there. We just use different apps to obtain them locally.
     
    Tony K, Jan 2, 2018
    #12
  13. Florio Win User

    Cannot add contacts personal folders to address book in Outlook 2016

    Many thanks for all your suggestions, HippsieGypsie, but nothing seems to be working. I cannot delete my folder so I have to keep trying to get it included in the list of available address books. My contacts are all in the Contacts - Personal Folders, but this list is not included amongst those offered by Outlook as a default address book.
     
    Florio, Jan 2, 2018
    #13
  14. Tony K Win User
    You're welcome, Florio. Perhaps your Outlook is corrupt? Do you have the whole Office suite or just Outlook stand alone?
     
    Tony K, Jan 2, 2018
    #14
  15. davehc Win User
    Attachment 170635
     
    davehc, Jan 2, 2018
    #15
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Cannot add contacts personal folders to address book in Outlook 2016

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