Windows 10: Cannot change keyboard backlight/LED

I sent my laptop off the get it's screen repaired a few weeks ago and got it back today.

When I got it back, I found the memory had been completely wiped and the backlight or LED's behind the keys cannot change. When I press the FN hotkeys that usually changed the brightness of it, it no longer does.


Please help!

:)

 

Toshiba Satellite E45DW-C Backlight Keyboard

Hi,

This may have something to do with the driver for the device. We'd like to know some things so we can guide you better in resolving the issue. Please answer the following questions:

• Was the backlight previously working?
• Did the feature stop functioning after applying changes on the computer?
• Have you tried connecting the device to another computer?

We can gather more information about the cause of the problem by running some troubleshooters available in Control Panel. To do so, follow these steps:

• Click on Start.
• Type Troubleshooting then press Enter.
• On the left panel, click on View all.
• Choose Keyboard and allow the troubleshooter to run.
• Run the Hardware and Devices troubleshooter as well.

The suggested troubleshooters will automatically correct the issues they find on your computer.

It will also be helpful if you can connect the keyboard to another computer to determine if the problem is specific to the device where the keyboard is currently connected. Connecting the keyboard to another computer will let us know if the backlight is
defective.

Let us know if you have questions.

Come back if you need more help.

 

Keyboard backlight settings reset after PC shutdown


Hello,

Recently I bought this keyboard:

Trust.com - GXT 280 LED Illuminated Gaming Keyboard

I chose backlight color and color intensity, however those settings reset after the PC is restarted or shut down. Than I have to choose the preferred settings once again. Is there a way that I can make my keyboard remember the preferred settings?

 

Can't find the setting to turn off keyboard backlight

Sarah,

• lacrumb is correct, keyboard backlighting is controlled by utilities put on your computer by the computer maker.
• Keyboard backlighting only appears in Windows mobility centre if the computer maker has put it there.

I suggest

• Checking through your Start menu looking for a computer maker's utility,
• Reading the computer manual,
• Searching the computer maker's website
• Searching any user forums for your computer model
• Installing all hardware updates & BIOS updates provided on the computer maker's website

Denis