Windows 10: Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.)

Discus and support Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.) in Windows 10 Support to solve the problem; So I recently installed Windows 10 on my desktop and I am having an issue with clicking certain buttons. When I open the Mail app for the first time, I... Discussion in 'Windows 10 Support' started by ztwhitman, Aug 24, 2015.

  1. ztwhitman Win User

    Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.)


    So I recently installed Windows 10 on my desktop and I am having an issue with clicking certain buttons. When I open the Mail app for the first time, I click on the "+" sign to add an account and it will not let me click on the button ( Well i can click it but nothing happens). So I thought it was a problem with my Mail app and went to install it again via the app store and i couldnt click on the button to install the app labled "free." I have attached a picture with the types of buttons i cannot click. Please let me know if anyone is aware of this issue. This is a huge problem for me *Sad


    Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.) [​IMG]


    :)
     
    ztwhitman, Aug 24, 2015
    #1

  2. not able to download apps and games from store

    I cannot get anything, apps, games, etc. from the Microsoft Store in my Windows 10. Whenever I find an app and click on the Get app button it looks like the Store background is trying to open but it is there only for an instant and I go right back to
    where I was. I tried it with all my spyware turned off and it still did not work.
     
    Dan Wickham, Aug 24, 2015
    #2
  3. TimBoal Win User
    Window 10 update

    After windows 10 update on my desktop computer missing some apps including ms windows store: I reinstalled windows 10 using the media creator and got some of the apps back that should come with windows (mail groove music etc) but still no store app so
    I cannot download any further apps.
     
    TimBoal, Aug 24, 2015
    #3
  4. rmonroe36 Win User

    Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.)

    Are you signing-in with an MS account?

    Rich
     
    rmonroe36, Aug 24, 2015
    #4
  5. ztwhitman Win User
    Rich, it wont even let me click the "Sign in" button
     
    ztwhitman, Aug 24, 2015
    #5
  6. rmonroe36 Win User
    Are you saying you cannot access Settings > Accounts? From here you can manage/check your accounts.
     
    rmonroe36, Aug 24, 2015
    #6
  7. ztwhitman Win User
    correct, even here where it says "sign in with a microsoft account" i can click it but nothing works. not sure why
     
    ztwhitman, Aug 24, 2015
    #7
  8. Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.)

    I was gonna suggest creating another user but if nothing happens when you left click its moot


    what about using the tab key to cycle thru the buttons when it highlights one press enter
     
    icpwolverine, Aug 24, 2015
    #8
  9. rmonroe36 Win User
    You may have to "refresh" your system. Before doing that you might try using "SFC /scannow" from a Command Prompt (Administrator). This might correct system file problems. Here is link on refresh:
    http://windows.microsoft.com/en-us/w...-in-windows-10

    Rich

    Edit: If you need help with SFC, Brink's tutorial here: https://www.tenforums.com/tutorials/2...dows-10-a.html
     
    rmonroe36, Aug 24, 2015
    #9
  10. WillWord Win User
    What Antivirus are you using? Possible conflicts, suggest you disable and see if it's your antivirus, make sure you enable Defender.
     
    WillWord, Aug 24, 2015
    #10
  11. ztwhitman Win User
    I literally just installed Windows 10 so i didnt get around to even putting antivirus on it yet. not sure what the heck is going on.
     
    ztwhitman, Apr 4, 2018
    #11
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Cannot Click Certain Buttons in Windows 10 (App Store, Mail, Etc.)

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